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EY Consulting Services Manager - Business Transformation - Marketing (Open Location) in Albany, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Business Transformation – Business Design – Marketing – Manager

EY’s Business Transformation consulting team is a fast-moving, high-growth practice with huge potential. Our clients come to us with their biggest growth and transformation challenges, and we bring multi-disciplinary teams to enable business transformation and build of world-class, thoughtful solutions.

Our Marketing practice within Business Transformation specializes in Customer-oriented strategy development, marketing operations and accelerating customer data/technology. We strive to deliver sustainable and profitable growth for clients and tangible shareholder value.

The opportunity

As a Manager in our Marketing consulting team, you will use your marketing skills and industry expertise to deliver complex, multi-part client engagements to drive our clients’ success.

Whether you’re helping a client on optimizing its marketing operating model, launching a new solution or providing insights on marketing cost reduction, you will work on a dynamic mix of projects helping our clients solve some of their most pressing issues designing and implementing the future of marketing.

Working in diverse, inclusive teams to build relationships with our clients, you’ll deliver innovative high-quality work products. You can expect to work in a truly leading-edge environment, surrounded by some of the most engaging and knowledgeable colleagues in the business. This is also an opportunity to get in on the ground floor as our practice expands and be a part of creating and executing a vision for the future in an entrepreneurial environment within the larger firm.

Your key responsibilities

In this role, you’ll work on a dynamic mix of projects helping our clients solve some of their most pressing issues. Working in diverse and inclusive teams, you’ll deliver innovative high-quality work products. As a Manager, you will work with business leaders and client executives to deliver marketing transformation projects to deliver tangible improvements in topline growth.

You will use your skills in marketing operating model, digital marketing, customer segmentation, growth strategy, branding, marketing operations and marketing technology to deliver quality client services to some of the top companies in the world. Drive high-quality work products within expected timeframes and on budget. Manage expectations of client service delivery. Stay abreast of current business and industry trends relevant to the client's business. Understand EY and its offerings and help assess/present ways to serve clients. Develop relationships with team members across EY to serve client needs.

To qualify for the role, you must have

  • A bachelor's degree with at least 5-8 years of work experience in customer and marketing strategy, marketing operations and/or customer data and technology.

  • Demonstrated expertise in at least 2-3 of the following specialties: segmentation, new growth and go-to-market strategies, marketing ROI calculation, marketing operating model, marketing cost reduction, brand strategy, customer data management or marketing technology.

  • Significant knowledge of B2B or B2C marketing leading practices, processes and technologies to help drive customer-centric solutions while reinventing their marketing strategy and operating model

  • Experience working in marketing, customer-driven and/or growth projects within technology, telecom, media/entertainment OR consumer products/retail industry is required.

  • Significant people management experience with leading project teams and managing direct reports within an organization.

  • Ability to support business development opportunities throughout the sales lifecycle.

  • Ability to foster an innovative and inclusive team-oriented work environment, playing an active role in mentoring junior level consultants within the organization

  • A valid passport and US driver’s license; willingness and ability to travel both domestically and internationally to meet client needs.

Ideally, you’ll also have

  • Previous experience in strategy or business consulting,

  • Significant experience working in the marketing practice of a Fortune 500 firm, or within a marketing agency in a client-facing role Ref #FY22BusinessDesign #FY22Marketing #FY22BusinessTransformation

What we look for

  • We’re seeking passionate managers with a desire to stay on top of strategy, business design and marketing trends within the technology, telecom, media/entertainment or consumer products industries. Leaders who values diversity and inclusion and can provide our clients with innovative solutions.

  • If you have a genuine passion for helping clients define and execute on their marketing vision, EY’s Business Transformation practice could be the next step in your professional journey.

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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