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EY Delivery Lead - Tech Consulting Manager - Location Open in Albany, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

EY advises clients to envision, articulate, architect, assess, plan and implement bleeding edge solutions to efficiently run their businesses, with a focus on Digital and Cloud. These service areas span E-commerce, Digital Experience, Mobile Applications, Digital Platforms, Digital Technology Strategy, and Digital IT Operations.

The opportunity

In this rapidly growing area, you will have the opportunity to drive client success and delivery excellence as you lead the end-to-end delivery lifecycle of EY digital engagements via a multi-disciplinary, digital team. In this key client-facing role, you will be responsible for the overall success of large-scale, complex digital transformations.

Your key responsibilities

As a member of our Digital Excellence team, you will be responsible for the delivery of end-to-end digital solutions, focusing on overall engagement quality and health while serving as a trusted advisor to the client. You will provide strategic direction to the team and work with other discipline leads to translate the client’s vision into reality.

*Skills and attributes for success *

  • Directing the end-to-end delivery lifecycle of digital engagements in alignment with our Digital Delivery Methods and leading agile and scaled-agile delivery practices

  • Providing strategic direction and guidance to the delivery team to achieve the client’s vision and strategic goals on complex, large-scale digital transformations

  • Serving as a trusted advisor to the client and communicating and actively managing client expectations regarding scope, timeline and solution benefits

  • Facilitating and leading change management within client organizations

  • Leading and managing communications with executive client sponsors and stakeholders

  • Working directly with business, creative and technical team members to identify interdependencies, mitigate delivery risks and manage delivery quality and health

  • Managing commercials and engagement economics to drive to revenue and margin targets

  • Providing broad technical and functional knowledge of various key technology and business platforms

  • Partnering with client technology professionals as well as third-party strategic alliances to solve technical and business challenges

  • Developing and growing client relationships to identify and pursue follow-on opportunities within existing engagements

  • Managing and contributing to solution plan definition, approach, estimation, and resource planning (onshore and offshore) during the pursuit process

  • Contributing to the ongoing development of the Delivery Excellence practice, including mentorship and coaching to support the professional growth of more junior consultants

To qualify for the role you must have

  • Bachelor's degree and ten (10) or more years of related work experience

  • Minimum seven (7) years of experience in a digital related field (technology, design, etc.), with at least five (5) years in a leadership role

  • Experience in project, program, and portfolio management as well as strong understanding of product management and product delivery

  • Experience leading large, cross-functional teams on complex digital transformation initiatives

  • Experience creating and owning relationships with C-suite client executives and strategic partners

  • EQ and ability to work in a productive and cooperative way with a variety of people ranging from C-suite executives to individual contributors and support staff”

  • Strong written and verbal communication, presentation, client service and technical writing skills, coupled with a strong interest in further developing and integrating enterprise business processes with technology skills

  • Knowledge of agile and scaled agile methodologies and leading practices, and prior advisory experience relevant to industry-specific business and technology functions

  • Ability to lead a team, balance multiple priorities, meet deadlines, and adapt to changes in requirements

  • Ability to deftly identify, manage, and track dependencies across teams and engagements to manage risk

  • Experience managing engagements that combine strategy, experience design, and technology disciplines

  • Strong leadership, team building, organizational and interpersonal skills

  • Ability to travel up to 80% \

Ideally, you’ll also have

  • Prior consulting experience highly preferred

  • Prior experience leading offshore delivery teams preferred

What we look for

We’re interested in passionate leaders with a strong vision and a desire to stay on top of trends in the Digital and Emerging Technology space. If you have a strong passion for helping businesses achieve their digital strategy, this role is for you.

DETFY22

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, in accordance with applicable law.

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