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U.S. Bank Enterprise Sales Strategy Director (Enterprise Referrals) in Albany, New York

The Enterprise Sales Strategy Director will own the enterprise client referrals strategic program. A successful referrals program would deliver a one U.S. Bank experience with meaningful impact cross-enterprise through deepening client centrality and revenue contribution. Drives the end-to-end program development and strategy implementation efforts. Promotes seamless cross-enterprise collaboration with clear governance, process and incentives in place. Leads virtual teams across complex initiatives in technology, reporting and incentives. Exemplifies the following core personal competencies:

Effectively Influences - Establishes strong relationships with internal and external stakeholders; builds wide and effective networks across the organization and can influence change through relationships; relates well at all levels; manage competing stakeholders.

Delivers on Business Outcomes - Focuses on identifying end state success; partners with leadership to determine customer needs and satisfaction; sets high standards for quality; delivers on business outcomes (client centrality and revenue).

Drives to Decisions - Track record in solving complex business problems using a critical thinking and multi-disciplined, analytical and fact-based approach. High level of intellectual curiosity and persistence; sound business judgment; strong analytical skills; fact-based and pragmatic approach; ability to align competing views.

Responsibilities include, but are not limited to:

• Evaluate market trends, regulatory implications, product positioning, and incentives philosophy.

• Develop the cross-enterprise referrals strategy, define success and align leadership

• Promote and initiate strategy, products or solutions that will increase sales, meet customer service needs, and financial and/or strategic objectives

• Frame people, process and technology requirements to grow revenue from client referrals

• Establish cross-LOB program requirements for success against end state goals/outcomes of client centrality and revenue growth

• Accountable for creating and implementing a full business case for growing revenue through client referrals.

• Create agreement and alignment among the stakeholders regarding the key objectives of the program and the path to execution

• Actively partner with the LOBs to communicate business priorities and ensure they support the change management activities

• Provide leadership for all workstreams and marshal resources across the organization as necessary

• Lead work efforts associated with the creation of cross-enterprise governance, communication, training and reporting requirements (inclusive of data analytics)

• Create framework and strategy for improving referral quality,

• Partner with technology to ensure the technology solution addresses business requirements

• Coordinate with in-flight overlapping initiatives

• Identify Referral CapEx requirements and build supporting business case materials required for CapEx process

• Support the cultural change required to establish market level client ownership

Qualifications:

Basic Qualifications

  • Bachelor's degree, or equivalent work experience

  • 10 or more years of product management experience

  • Four or more years of managerial experience

THE PERSON

The ideal candidate possesses an indisputable work ethic with a hands-on approach defined by a strong intellect, leadership skills, agility, and a track record of proven results in leading complex initiatives in financial services.

A seasoned strategy professional familiar with large/multi-faceted organizations, the candidate possesses 10 years of experience in a corporate setting for a Fortune 500 company and/or top-tier consultancy, complemented by work within the field of financial services, preferably banking. They will have broad exposure to the business and understand a client view across a banking organization.

ESSENTIAL REQUIREMENTS

The capabilities and experiences most critical to success in this role are:

• 10 years related experience.

• 3 years management experience

• BA/MBA in marketing, business, finance, or another related field

• Demonstrated track record of experience in the effective influences, delivers on business outcomes and drives to decisions core competencies (see above)

• Successful leader of high-profile, cross-functional complex initiatives, from both a process management, change management, partner influence and thought leadership perspective. Ability to drive the work as well as do the work. Provides clear direction; motivates and empowers others in a matrix environment.

• Communication credibility – skilled communicator; expresses opinions, information and key points of an argument clearly; makes presentations and undertakes public speaking with skill and confidence; responds quickly to the needs of an audience and to their reactions and feedback

• Salesforce experience (desired)

Job: Sales

Primary Location: United States

Shift: 1st - Daytime

Average Hours Per Week: 40

Requisition ID: 190019453

U.S. Bank is an Equal Opportunity Employer committed to creating a diverse workforce.

U.S. Bank is an equal opportunity employer committed to creating a diverse workforce. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

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