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Nelnet FACTS Ed Counselor in Albany, New York

Nelnet is a student loan servicer that's grown into a real estate investor and software provider. But that's just the beginning. With 7,500 associates and growing, we take our business wherever superior customer experiences and ingenuity are needed.

The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team, you're part of a community invested in the success of each individual. That support comes through in our work, as we are united by our mission of creating opportunities for people where they live, learn, and work.

The Counselor works as an Instructional Specialist (counselor) with students during the regular school day, before and after school, and in summer programs to provide instructional services in the areas of educational counseling, student support and curriculum development.

  • Provide an engaging and safe environment that encourages student success in the areas of student counseling, academic counseling and personal counseling.

  • Deliver supplemental instructional support through push-in and pull-out programs during the school day and/or after school.

  • Implement supplemental programs in the areas of student support, educational/emotional programs, and support other instructional teachers, according to Title I regulations, and FACTS Education Solutions’ procedures, policies, and contract requirements.

  • Analyze assessment data to create individualized learning paths and activities that supplement classroom instruction.

  • Provide district, school leadership, parents, and classroom teachers with recommendations for personal growth, curricular and instructional modifications based on pre and post assessment data, student progress reports, and supporting compliance documentation as required.

  • Establish strong parent involvement programs and relationships that encourage student participation and success.

  • Collaborate and establish relationships with colleagues and administrators to create a strong partnership/school community.

  • Manage counseling documentation and filing of records to the highest of standard.

EDUCATION: Bachelor’s Degree in Education preferred.

EXPERIENCE: - Minimum 3 years of experience working in a classroom setting or comparable experience.

  • Experience working with English Language Learners preferred.


  • Passion for education, focusing on the success and achievements of students, parents, and fellow educators.

  • Basic knowledge and understanding of federal programs, policies, and procedures.

  • Exemplary skills monitoring, tracking, and evaluating data to assess program effectiveness.

  • Technically savvy.

  • Demonstrated ability to set priorities and achieve results.

  • Ability to work independently and as part of a collaborative team.

  • Ability to develop positive professional relationships, internally and externally.

Our benefits package includes medical, dental, vision, HSA and FSA, generous earned time off, 401K/student loan repayment, life insurance & AD&D insurance, employee assistance program, employee stock purchase program, tuition reimbursement, performance-based incentive pay, short- and long-term disability, and a robust wellness program. Click here to learn more about our benefits: LINK ( .

Nelnet is an Equal Opportunity Employer, complies with Executive Order 11246, and takes affirmative action to ensure that qualified applicants are employed, and that employees are treated during employment, without regard to race, color, religion/creed, national origin, gender, or sex, marital status, age, disability, use of a guide dog or service animal, sexual orientation, military/veteran status, or any other status protected by Federal or State law or local ordinance.

Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at 402-486-5725 or .

Nelnet is a Drug Free and Tobacco Free Workplace.