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National Grid Graduate Development Program, Associate Analyst, Customer Energy Integration in Albany, New York

About us

The world of energy is changing faster than ever. At National Grid, the work you do will touch lives and shape the way we use and consume energy for generations to come. Every day we deliver safe and secure energy to homes, communities, and businesses. We connect people to the energy they need for the lives they live. The pace of change in society and our industry is accelerating and our expertise and track record puts us in an unparalleled position to shape the sustainable future of our industry.

To be successful we must anticipate the needs of our customers, reducing the cost of energy delivery today and pioneering the flexible energy systems of tomorrow. This requires us to deliver on our promises and always look for new opportunities to grow, both ourselves and our business. We’re planning, innovating and working to be as vital and relevant as ever before for our customers and communities. Join us and be at the heart of clean energy transition.

About the Graduate Development Program

National Grid’s Graduate Development Program (GDP) (https://careers.nationalgridus.com/graduate-development-program) is an in-depth training and development program for high achieving recent college graduates who aspire to take on future leadership roles in a dynamic, ever-changing industry. Graduates are the future of National Grid. Bringing fresh thinking, new perspectives and enthusiasm to our team, we’ll give you real responsibility and an opportunity to make an impact from day one – putting the power to supercharge your career in your hands.

Graduates start their careers at National Grid with an in-depth Orientation which gives you exposure to all part of the company, allows you to network with your Graduate cohort, GDP alumni, and senior leaders, and provides you with the opportunity to travel throughout our service territory in the northeast US. Following Orientation, Graduates begin working in their hired position and take part ongoing development activities through your first year including monthly development sessions, active mentorship, and a Capstone Project at the completion of your first year with National Grid.

National Grid is aiming for an in-person GDP experience for Summer 2022. However, we will continue to monitor the impacts of COVID-19 and will shift to a virtual program if necessary, in order to honor our commitment to our young talent pipeline.

Job Purpose

To support technical and engineering process improvements related to the interconnection, maintenance, and operation of customer-owned distributed energy resources (DERs), including: translating engineering and business processes needs into functional requirements that need to be built in our IT systems, troubleshooting metering and technical issues with customers that own connected DERs, and acting as a liaison between Customer Energy Integration (CEI) and the engineering functions at National Grid.

Key Accountabilities

  • Learn and help document training materials related to key engineering processes and policies for DER customers

  • Translate engineering criteria into functional requirements that can be incorporated into our IT systems, including but not limited to the National Grid Customer Application Portal (nCAP)

  • Train engineers (and other users) how our nCAP system works and share related best practices

  • Assist CEI and National Grid’s engineering functions with identifying missing and inaccurate data, developing strategies to avoid future data errors, and implementing projects to improve technical DER data

  • Work with customers to troubleshoot requests related to DER meter data and other technical concerns

  • Respond to customer requests to replace, upgrade, and decommission DER equipment that is already connected

  • Assist other CEI team members as needed with ad hoc process improvement, automation, and IT enhancement projects

Qualifications

  • Bachelor or Master’s degree from an accredited institution; Engineering, Computer Science, or Math related dregree, preferred

  • Graduated between May 2021 and June 2022

  • Ability to begin the National Grid Graduate Program May 31, 2022 or June 27, 2022

  • Valid US driver’s license

  • Proven leadership experience

  • Demonstrated effective communication and interpersonal skills

  • Applicants for the Graduate Development Program must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States

  • Experience with Saleforce (or similar platform), preferred

More Information

This position is for our Albany, NY, Waltham, MA, or Worcester, MA office locations.

National Grid is an equal opportunity employer that values a broad diversity of talent, knowledge, experience and expertise. We foster a culture of inclusion that drives employee engagement to deliver superior performance to the communities we serve. National Grid is proud to be an affirmative action employer. We encourage minorities, women, individuals with disabilities and protected veterans to join the National Grid team.

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