Guidehouse Healthcare Technology Solutions - Emergency Department EMR Optimization (Epic ASAP) - Senior Consultant in Albany, New York
Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.
As a an Emergency Room EMR (Epic ASAP) Optimization Senior Consultant on our Health Technology Solutions team, you will lead and/or participate in operational and financial improvement efforts by optimizing clinical and operational emergerncy department workflows using appropriate process improvement tools tailored to individual client needs. Clients can include large, medium, and small health systems as well as independent provider practices. Incumbent will also recommend and help implement improvements to Electronic Health Record usage to enhance efficiency, productivity, and patient/provider workflow. Your time and effort will focus on both client delivery as well as internal solution development aligned to relevant core priorities among clinical, operational, and/or revenue cycle products. You will leverage technical expertise to partner with relevant internal stakeholders and product owners to tech enable prioritized solutions.
Some project work will be stand-alone while others are embedded in larger, more comprehensive health system transformations requiring effective coordination with colleagues and other work teams. In either case, working with internal team members and multiple client stakeholders is essential.
Optimization of Ambulatory Clinic Workflows and Operations: • Work with client and other Guidehouse staff to document current state operational inefficiencies, bottlenecks, and pain points to identify opportunities for improvement • Work with client and other Guidehouse staff to document opportunities to enhance Epic ASAP to support improved clinic efficiency, provider productivity, and patient experience workflows and reporting • Work directly with client staff to implement leading practice clinic workflows, including but not limited to patient check-in, rooming, care documentation, and check-out • Establish and maintain relationships with key client stakeholders to instill confidence in subject matter expertise and in project success • Proactively seek out opportunities to tech enable relevant clinical, operational, and/or revenue cycle solutions and advance market-leading product delivery
Project Management/Oversight: • Draft, review, and coordinate relevant final deliverable coordination within client or internal project scope • Establish and maintain project structure to meet timelines, milestones, and deliverables • Demonstrated ability to plan, set priorities, organize, and coordinate with other workstreams to support larger internal / external project goals and objectives • Develop communication vehicles and materials to keep client and internal Guidehouse stakeholders informed on project and internal solution development progress and risks • Perform other project related duties as assigned by the engagement manager, or internal solution development related duties as assigned by the solution leader
Required: • A minimum of a bachelor's degree from an accredited university • A minimum of three (3) years demonstrated experience leading operational and financial improvement efforts within the emergency department healthcare setting • A minimum of three (3) years’ experience with technical and/or operational workflow optimization • A minimum of three (3) years of in-depth experience working with electronic health records, particularly within Epic emergency department applications • Experience successfully managing multiple projects simultaneously • Strong project management background and understanding of project management processes • A minimum of (3) years consulting or relevant healthcare industry experience
Preferred: • Master’s degree in Business or Healthcare Administration • Formal, advanced certification in process improvement methodologies; Six Sigma, LEAN, PDCA, etc. • Ability to create custom, client ready presentation materials in PowerPoint, Excel, Tableau, and other formats as required
• Epic ASAP certification highly desired
The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.
This role is available virtually from PST, CST or EST time zones.
Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.
Rewards and Benefits
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
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