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Guidehouse HR Shared Services Center –Contingent Worker On/Off-Boarding Associate in Albany, New York


Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit


Guidehouse is seeking a contingent worker program Associate. This position is located on Guidehouse Human Capital (HC) Shared Services Team and assist administering the contingent worker program. This includes onboarding setup, ongoing maintenance and off-boarding of Guidehouse contingent workers. The ideal candidate has a variety of experience in HC Operations, process and program management with knowledge in vendor management including time management and vendor invoicing. A successful team member exercises extreme attention to detail, is thorough, accurate and organized while being flexible and productive in a growing fast-paced environment.

Job Description/Responsibilities:

  • Administers the contingent worker on/off-boarding process including tracking onboarding requirements with various cross-functional teams and project managers.

  • Identify process efficiencies and workflow improvements and escalate proposed solutions.

  • Daily management of contingent worker onboarding, maintenance and off-boarding resolve issues and communicate status updates to stakeholders across the company.

  • Ability to build sustained relationships with colleagues and leadership.

  • Work independently on projects and assignments, with minimal guidance

  • Provide excellent customer service, to both internal and external clients.

  • Self-directed work style with attention to detail and collaboration skills.

  • Provides guidance, coaching and training to other employees as needed.

  • Manages project work while delegating work to junior level employees or temporary workers as necessary

  • Administer reports to key stakeholders on current and historical contingent worker data.

  • Use best practices to monitor and administer contingent worker onboarding compliance, training and background check requirements.

  • Handle other responsibilities/projects as assigned.



  • BA/BS or equivalent experience

  • Minimum 1-2 years of prior relevant experience

  • Strong customer service skills while maintaining a high level of integrity and confidentially with each interaction

  • Exhibit patience, empathy, and positivity

  • Have strong problem-solving skills

  • Ability to multi-task, prioritize, and manage time effectively

  • Solid verbal, written, and interpersonal skills are required

  • Strong Microsoft PowerPoint, Excel, Word and Outlook skills


  • Experience with Workday (HMC) and/or case management systems (such as ServiceNow) desired

Additional Requirements

The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

This position is open to candidates virtually from Eastern and Central time zones.


About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program