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Hub International Insurance Case Manager in Albany, New York

Business Underwriters Associates is looking to find a suitable candidate to assist in the processing of insurance coverage applications. Ideal candidate will possess strong computer skills along with excellent written and spoken communication skills.


  • Work on getting applications approved as quickly as possible while maintaining a high level of professionalism.

  • Proactively communicating with sales staff, advisors, and multiple insurance carriers to expedite new business and the application process.

  • Provide high level of service to advisors, vendors, and carriers.

  • Proactively manage emails and phones calls in a timely manner.

Competencies: Understanding of how to process new business applications

  • Excellent verbal and written communication skills

  • Ability to multi-task with attention to detail ensuring speed and accuracy.

  • Ability to work independently and within a team environment.

  • Capable of identifying when a case should be escalated.

  • Proficient time management.

  • Proven computer skills including working knowledge of MS Outlook, Excel, and Word.

Benefits Offered:

  • Medical insurance

  • 401k

  • PTO/Sick Time

  • Personal Time

  • Paid Holidays

  • Life insurance

  • Dental insurance

  • Vision Insurance

  • Flexible work hours

  • Summer hours

  • BUA Employee Trip Incentive

  • Remote or Hybrid work location

Disclosure required under applicable state or municipality regulations: The expected salary range for this position is $40,000 t0 $60,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions



Department Account Management & Service

Required Experience: 2-5 years of relevant experience

Required Travel: No Travel Required

Required Education: High school or equivalent

HUB International Limited is an equal opportunity and affirmative action employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at

EEOAA Policy

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We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the US Recruiting Team toll-free at (844) 300-9193 This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Hi, we’re HUB.

In a rapidly changing world, we advise businesses and individuals on how to prepare for the unexpected.

When you partner with us, you're at the center of a vast network of experts who will help you reach your goals through risk services, claims management, and compliance support.

And this gives you the peace of mind that what matters most to you will be protected — through unrelenting advocacy and tailored insurance solutions that put you in control.

About HUB International

Headquartered in Chicago, Illinois, HUB International Limited (HUB) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, HUB’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit