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Lumen Intern - Data Analyst - Summer 2022 - CO/LA/TX or Nationwide/Remote in Albany, New York

About Lumen

Lumen is guided by our belief that humanity is at its best when technology advances the way we live and work. With 450,000 route fiber miles serving customers in more than 60 countries, we deliver the fastest, most secure global platform for applications and data to help businesses, government and communities deliver amazing experiences. Learn more about Lumen’s network, edge cloud, security and communication and collaboration solutions and our purpose to further human progress through technology at, LinkedIn: /lumentechnologies, Twitter: @lumentechco, Facebook: /lumentechnologies, Instagram: @lumentechnologies and YouTube: /lumentechnologies.

The Role

Lumen’s Internship Program is a path for career readiness in the 4th Industrial Revolution.

Be a part of an internship program, driving human progress through technology. During a 10- week period our summer interns innovate and make an impact by transforming industries across the globe and changing the world one connection at a time. Our interns are presented with real business challenges and provide solutions that make a difference across all areas of the company, all while learning the skills needed to successfully navigate the modern workplace.

The Experience

• Innovate – to deliver solutions to real business problems

• Transform – your skills and knowledge through challenging work projects

• Connect – to our company and culture creating valuable connections with your intern peers, work team and leaders across the organization.

• Impact – through Community & Social Involvement – collaborate with our ERGs to give back and make an impact in the communities Lumen serves.

The Main Responsibilities

As a Data Analyst intern in our North American Operations organization, you will work collaboratively with our Field and Field Business Operations Team to support end-to-end Portfolio Management including data analytics and reporting. This position will work with data relevant to cost transformation portfolios, capital and revenue projects, as well as helping craft strategies to move field operations into the future. Tasks during the 10 weeks may require you to transform data into information that can be utilized to make business decisions and actions. You will need a high level of engagement and ability to take initiative, ask questions, learn quickly, and work in a team environment. Other tasks may include:

• Acquiring data from multiple sources

• Creating analytics to define and drive new opportunities

• Correcting any reporting and/or data issues

• Ensuring that databases remain error-free and organized

• Spot trends and anomalies within statistical data, to include using reporting and statistics tools

• Work with various software packages, from reporting tools to statistical applications

• Strong job candidates will need to be able to quickly pick up new computer programs and use them efficiently

What We Look For in a Candidate


• Education Requirements

o Enrolled at a 4-year accredited college or university- rising senior status at the start of the internship, graduating August 2022 – May 2023.

• Major/Degree: In pursuit of degree in Data Science, Computer Science, MIS, Mathematics, Business Analytics, Statistics, Industrial Engineering, or a related field

• Proficiency and understanding of:

o Microsoft Suites

o Statistical and analytical tools (e.g., Microsoft Power BI, Excel, Access, SQL)

o Reporting and publishing tools (e.g., Microsoft Power Point, Visio, SharePoint, Teams)

o Programming tools (e.g., XML, JavaScript, ETL frameworks)

o Computer skills

o Six Sigma is a plus

• Professional Attributes

o Strong drive for results and taking initiative to resolve problems

o High attention to detail with STRONG organizational skills

o Time management skills

o Ability to interact with business partners and drive the conversation

o Comfortable communicating with stake holders

o Ability to be resourceful and adaptable- independently AND in a team environment

o Strong written and verbal communication skills

o Analytical thinking – spot trends and anomalies within statistical data, to include using reporting and statistics tools

o Mathematics skills – good understanding of basic accounting/financial practices, statistical analysis techniques, capacity planning strategies, forecasting algorithms, and other similar math skills

o Flexible and adapts well to change

• Work Setting

o Ideally the position will be in one of the following offices: Broomfield, CO, Frisco, TX, Monroe, LA, or Remote/Work From Home

o Intern must be able to work 30-40 hours be week during the 10-week program (June – August)

o Intern must have reliable transportation to/from work location (Lumen does not provide transportation to/from Lumen office locations)

o US work authorization

What to Expect Next

After completion and submission of your application, you will be asked to participate in a virtual video interview. This on demand interview will be a way for Lumen to learn more about you and your experience as it aligns to the internship position. A separate email invitation will be sent to you (check your spam) within 6 hours of application. For continued consideration in the summer internship program, please ensure you complete the video interview within 5 business days of application. Thank you!

Requisition #: 264052

EEO Statement

We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.


The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.