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Guidehouse Resource Management Business Partner, Associate Director in Albany, New York

Overview

Guidehouse is a leading global provider of consulting services to the public sector and commercial markets, with broad capabilities in management, technology, and risk consulting. By combining our public and private sector expertise, we help clients address their most complex challenges and navigate significant regulatory pressures focusing on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that help our clients outwit complexity and position them for future growth and success. The company has more than 12,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit www.guidehouse.com.

Responsibilities

The Global Resource Management team is a critical operations partner to the client service delivery segments at Guidehouse, enabling outstanding client service, revenue generation and a compelling employee experience. The team manages enterprise-wide efforts to deliver high quality staffing solutions that ensure proper alignment of resources to projects, optimize utilization and support resource development and career progression.

The Resource Management Business Partner (RMBP) is a critical part of that team, delivering high quality staffing solutions to assigned segments. In this role, you will aim to successfully execute resource / scheduling assignments that may be both large and complex. You will develop strong relationships with the leaders within your assigned segments. You will focus on matching resource needs with availability while also considering client needs, required skills, personal preferences and employee development.

This position reports to the Head of Global Resource Management and will work alongside and provide assistance to a team of Resource Management Associates (RMA). This position interacts directly with client service segment leadership, Human Capital, Operations, IT, Finance and Accounting personnel.

Job Description/Responsibilities:

  • Intake and coordinate staffing requirements with senior leadership for client engagements in your assigned segments

  • Provide leadership and daily support of operational activities of RMA’s, team size of 2-4 individuals

  • Build strong understanding of service offerings, products and delivery methodology in your assigned segment to match the right talent with the right project at the right time

  • Manage segment-level reporting and utilization analyses, solutioning critical staffing challenges

  • Monitor pipeline, track demands from sold and funded projects and participate in the financial forecasting process to help drive understanding of the business demand drivers

  • Develop proficiency in the resource management systems / tools to efficiently generate reports and provide analyses on key resource management data

  • Escalate issues as applicable

  • Successfully negotiate staffing conflicts through creative staffing solutions and alternatives in a timely manner considering engagement requirements and staff developmental goals

  • Coordinate large-scale recruitment and placement efforts in conjunction with Resource Management External Talent Manager

  • Maintain appropriate level of confidentiality on employment matters, compensation, and performance history of staff

  • Participate as an active member of the Global Resource Management team, identifying and deploying continual process improvement and standardization across the enterprise

  • Collaborate with other members on the Global Resource Management team to staff needs across the enterprise

Qualifications

The ideal candidate for this role has the right blend of professional experiences and skills to support a dynamic and fast-paced team in a critical operations role. They are positive and solution-oriented, with an exceptional client service mentality and desire to constantly delight internal and external clients. They are equally comfortable being supported and challenged, understanding that the combination of the two maximizes professional growth.

Other qualifications for the role are listed below:

  • 10+ years of professional experience, ideally in human resources, business operations or consulting

  • 5+ years in a leadership role with demonstrable leadership experience coaching teams

  • Previous experience in talent acquisition or resourcing / staffing is a plus

  • Bachelor’s degree required

  • Strong proficiency in Microsoft Office, particularly Excel and PowerPoint, utilizing intermediate to advanced functions and data aggregation / analysis techniques

  • Strong data management experience, particularly with high volumes of data

  • Strong technical skills with the demonstrated ability to quickly learn and master new systems

  • Demonstrated organizational skills, attention to detail and ability to set up systems to easily recall important details

  • Ability to multi-task and appropriately set / manage priorities

  • Demonstrated ability to take ownership of existing processes, systems and relationships and identify future process improvements to enable increased productivity, efficiency, and quality

  • Strong interpersonal skills with an ability to develop relationships of trust and confidence quickly and carefully across both internal and external stakeholders at all levels across an organization

  • Proficient at negotiation and conflict management

  • Exceptional verbal and written communication skills, particularly with the ability to “see around corners” and anticipate the needs of their internal clients

  • Ability to think critically to resolve problems with creative and effective solutions

  • Exhibit an analytical mind, a strong intellectual curiosity

  • Desire to learn, grow, and seek increased responsibility

  • Ability to work independently and be self-motivated, while also being an exceptional team player

  • Adaptable to changing environments, ability to work longer hours as needed

Additional Requirements

The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

This position is open to candidates virtually from Eastern and Central time zones.

Disclaimer

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

  • Medical, Rx, Dental & Vision Insurance

  • Personal and Family Sick Time & Company Paid Holidays

  • Position may be eligible for a discretionary variable incentive bonus

  • Parental Leave and Adoption Assistance

  • 401(k) Retirement Plan

  • Basic Life & Supplemental Life

  • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

  • Short-Term & Long-Term Disability

  • Tuition Reimbursement, Personal Development & Learning Opportunities

  • Skills Development & Certifications

  • Employee Referral Program

  • Corporate Sponsored Events & Community Outreach

  • Emergency Back-Up Childcare Program

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