Healthnow NY Inc Seasonal Site Coordinator in Albany, New York
Talent is our most important resource. Our teams are innovative, focused, and hard working. We ask our employees to challenge themselves, and they consistently rise to the occasion in an ever-changing industry. With a strong history in our community, our employees are proud to work here. We work as a team to help our members and community live healthier lives. We want to empower our employees with resources to achieve a healthy work-life balance.
Individuals in this role...
Welcome customers into the Medicare Center and point them in the right direction to meet their needs
Coordinate sales consultation meetings
Maintain friendly and welcoming environment within the centers
Work closely with Medicare Center manager to ensure smooth operations and provide daily reports back to corporate office
Greet and assist customers coming to the Medicare Center for sales or support
Connect customers with the appropriate organizational resource if they are not there for Medicare sales
Create customer accounts and enter information in CRM system
Set realistic expectations for wait times and alternate options available to the customer
Maintain proper stock of sales collateral, refreshments, and other supplies at the assigned Medicare Center
Knowledge and Skills:
Excel in a fast-paced environment
Have high attention to detail
Desire to impact customer decisions
Enjoy a collaborative environment with management support
Ability to attend the following paid training programs: Corporate orientation, online and classroom training related to our sales process/site operations, and job shadowing
Proficient computer skills, including MS Word and Excel
Strong verbal and written communication skills
1. High attention to detail
2. Desire to impact customer decisions
3. Ability to excel and work collaboratively in a fast paced environment
4. Ability to attend the following training programs: Corporate orientation, Product training (online and classroom), Sales training and job shadowing
5. Proficient computer skills, including MS Word and Excel
6. Strong verbal and written communication skills
Other Job Specifications:
Working Conditions/Physical Demands:
\*May include evening/weekend/holiday work depending upon project.
\*Must be able to accommodate local travel. Valid drivers license and acceptable driving history required due to travel involved with this position (DMV check will be conducted to review candidate's driving record)
\*Travel time required 25% to 50%
\*Heat, light, air, space and working environment typically found in an office environment
\*Manual Dexterity Req: Eye-hand coordination and manual dexterity sufficient to effectively use a computer with all its components for prolonged periods of time and for the majority of required tasks
\*Manual Dexterity Req: Eye-hand coordination and manual dexterity sufficient to effectively utilize various office equipment (phone, computer, fax machine, printer, copier, filing cabinet, etc)
\*Mental effort: Adequate to perform essential functions of the job with the type of judgements and responsibilities as indicated in the job description.
\*Sitting - 34% to 66% - Frequent
\*Standing - 34% to 66% - Frequent
\*Vision Req: Close vision (clear vision at 20 inches or less)
\*Walking - 6% to 33% - Occasional
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.
\*If you are a current employee, please use the company's intranet to express your interest in advancing your career.
Equal Opportunity Employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity