Best Buy Services Admin- Holiday Support in Albany, New York
Services Admin- Holiday Support
Store Number or Department:
Our Autotech Service Writer will provide friendly, fast, and accurate processing of client transactions in the Mobile Installation Bay. The Autotech Service Writer develops strong relationships with clients by becoming a trusted advisor, partner and helper to make technology more functional in their lives. The Writer also, utilizes all relevant tools to drive profitable growth, exceed department /individual goals while resolving client issues.
Engages clients using Best Buy Selling Skills while providing fast and friendly processing of all transaction types per SOP.
Builds rapport with clients and answers questions about estimates/invoices and installation completion timeframes, provides client demonstrations.
Check In/Out Client vehicles for service.
Answering phone calls, scheduling appointments, staging of products for Autotechs and other duties as assigned.
Prior experience in a team environment requiring clear, professional and effective communication
Prior experience with prioritizing multiple tasks in a team environment
High School Diploma or equivalent
3 months experience in retail or customer service
Address Line 1:
1 CROSSGATES MALL RD
About Geek Squad
It all began with a few oddly dressed heroes fixing computers. Today, we’re an army of Agents more than 18,000 strong, on a singular mission to rid the world of rogue technology. We’re still oddly dressed, but we’re now oddly dressed and saving the day across the globe. If you’re techno-exceptional, good with people and great at having fun while doing top-quality work, we invite you to join our illustrious ranks.
Best Buy Company and its Family of Brands
Best Buy is the world’s largest multi-channel consumer electronics retailer with stores in the United States, Canada, and Mexico. We are the 11th largest online retailer in the U.S. and Canada, we have the number one customer loyalty program of its kind and more than 1.6 billion visitors to our websites and stores each year. Our more than 165,000 employees are committed to helping deliver the technology solutions that provide value, enabling access to people, knowledge, ideas and fun – whether online, via mobile device or in our stores.
Additional Job Information:
Join our team!
While you're busy delivering on our belief of making technology work for our customers, we're working to ensure you are rewarded for your passion, energy and commitment. Our pay for performance philosophy rewards results and offers you opportunities to grow in your career and increase your earning potential.
Ready? Let's do this!
If you are ready to make a difference in the lives of our customers and employees, click on the apply button below. The application will take about 15 minutes to complete and if you meet the requirements, you can expect to hear from us within 24-72 hours.
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Geek Squad, Retail Jobs, Seasonal Hiring