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Public Consulting Group Sr Communications Manager in Albany, New York

Overview

Public Consulting Group (PCG) is a leading public sector management consulting and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986 and headquartered in Boston, Massachusetts, PCG has over 2,500 professionals in more than 60 offices worldwide. PCG’s Human Services practice helps state, county, and municipal human services agencies to achieve their performance goals to better serve populations in need. PCG’s seasoned professionals offer proven solutions to help agencies design programs, services, and systems; increase program revenue; cut costs; and improve regulatory compliance with state and federal regulations. To learn more, visit http://www.publicconsultinggroup.com/humanservices/ .

PCG is committed to a diverse workforce; a reflection of our clients and the people they serve. Our organizational culture attracts and rewards people who are results-oriented and interested in making an immediate impact on their community as well as their own career.

Responsibilities

This position is in PCG’s Human Services practice area on the Aging & Disability Services (A&D) team. The A&D team works with states and providers to design, develop, refine, evaluate, and manage programs that support older adults and people with disabilities. Our mission is to help our clients improve the lives of the people they serve. The A&D team is seeking to add a team-oriented communications professional that will help advise our clients on how to more effectively communicate with their audiences.

We are seeking a Sr. Communications Manager that will serve as an expert in client engagements – managing the communications process from inception through implementation. This may include visioning, strategy development, message development, and oversight of collateral creation. The Sr. Communications Manager will work with Subject Matter Experts and other consulting staff to deliver a variety of projects to clients – from short-term, targeted strategy efforts to large-scale systems transformation projects in the Health and Human Services sector. This position requires creative thinking as well as a keen technical eye and excellent communications skills. The ideal candidate will also be a strong-relationship builder that can contribute to business development efforts as the A&D team grows. Experience with government agencies and/or human services organizations is preferred but not essential.

Specific Responsibilities:

  • Advise clients on communications strategies and best practices

  • Build and execute communications plans and marketing plans

  • Craft stakeholder messaging strategies and collateral

  • Develop client branding strategies

  • Build relationships with client management and communications staff

  • Advise project teams on how to approach unique communications challenges

  • Oversee staff work on communications and marketing efforts

  • Write responses to client RFPs related to communications, stakeholder engagement, and marketing

  • Produce sales and marketing collateral related to field of expertise

  • Assist with efforts to produce web content, articles, conference materials, and presentations

Qualifications

Skills:

  • Ability to consult and advise clients to achieve the best business outcomes

  • Expertise in communications methodologies, tools and practices

  • Ability to communicate expertly to internal and external customers

  • Independently able to quickly come up to speed on project assignments

  • Creative problem-solving ability and a strong consultancy mindset

  • Excellent business writing skills and ability to lead presentations to various audiences

  • Experience supervising staff (preferred)

Experience:

  • Bachelor’s degree

  • A minimum of 5-10 years relevant experience

  • Knowledge or experience with health and human services organizations and/or government agencies (preferred)

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EEO Statement

Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employmentregarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programsare based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

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Job Locations US

Posted Date 2 months ago (6/16/2022 12:21 PM)

Job ID 2022-8234

# of Openings 1

Category Consulting

Type Regular Full-Time

Practice Area Human Services

Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

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