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Oracle Technical Writer - NetSuite in Albany, New York

Creates, develops, plans, writes and edits operational, instructional, maintenance, test or user manuals for paper, multimedia or web-based publications. Contributes to the timely design, production and delivery/completion of product documentation and document sets.

As a member of the technical writing division, you will write, review and produce single books or individual chapters, appendices, etc. of product user documentation and/or courseware. Obtain data and information from the appropriate source e.g. technical staff and exercise judgment within defined procedures and practices to determine appropriate action.

Duties and tasks are standard with some variation; displays understanding of roles, processes and procedures. Performs moderately complex problem solving with assistance and guidance in understanding and applying company policies and processes. BS degree or equivalent experience relevant to functional area. 1 year of software engineering or related experience.

Oracle is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans status, age, or any other characteristic protected by law.

Job Title:**Technical Writer

Division:NetSuite Global Business Unit**

*Location: *Redwood Shores, CA (HQ) or Durham, NC

Target Start Date:Summer 2021

Company Overview

The Oracle Cloud offers complete SaaS application suites for ERP, HCM and CX, plus best-in-class database Platform as a Service (PaaS) and Infrastructure as a Service (IaaS) from data centers throughout the Americas, Europe and Asia. For more information about Oracle (NYSE:ORCL), please visit us

Group Overview

On November 7, 2016 Oracle's acquisition of NetSuite became official, bringing together the reach of NetSuite's cloud ERP solutions for small to midsize businesses with the breadth and depth of Oracle's enterprise-grade cloud solutions for the back and front office. In 1998, NetSuite pioneered the Cloud Computing revolution, establishing the world’s first company dedicated to delivering business applications over the Internet. Today, NetSuite provides a suite of cloud-based financials / Enterprise Resource Planning (ERP) and omnichannel commerce software that runs the business of more than 30,000 companies, organizations, and subsidiaries in more than 100 countries.

Why Oracle NetSuite

Are you motivated to launch your career in a high energy, competitive environment with a leading technology company? Let’s have a conversation about how you can make an immediate impact. To start, you will be surrounded by smart, innovative, caring people who are invested in our customers and the community. If you’re looking to share your unique perspective and ideas at a collaborative table and help equip all types of businesses to achieve their visions, check us out. Find out more about our software

Oracle NetSuite Technical Writing Team

Oracle NetSuite is looking for enthusiastic, tech-savvy students to join our growing team of professional technical writers documenting NetSuite. We produce engaging, high-quality documentation that helps our customers use our software to run their businesses with ease. We want each of our customers to feel like they always have a NetSuite expert by their side.

Apply today if you are looking to make a difference on a team that rewards greatness!

Position Requirements:

  • Collaborate on the design of quality documentation that adheres to a common language and style guide

  • Work closely with developers, other writers, and our software to learn about complex technical concepts

  • Write about complex technical concepts in official documentation that goes out to more than 30,000 companies

  • Learn from experienced technical writers and software developers when you get stuck on difficult problems

  • Learn about the agile software development process and how to actively contribute as a technical writer

  • Create, improve, and proofread technical documentation in an XML environment

  • Collaborate with your fellow colleagues in a relaxed yet busy open-office environment and have fun

Objective Minimum Qualifications:

To be considered for a Technical Writer role in the NetSuite global business unit, you must possess the Objective Minimum Qualifications (OMQs) below. Please ensure that your application clearly indicates that you meet these OMQs, either on your resume and/or by uploading additional documents such as a transcript.

  • Have at least a Bachelor’s Degree in Computer Science, English, Technical Writing, Rhetoric and Professional Writing, or equivalent field byAugust 2021.

  • Haveno more than12 monthsof professional full-time work experience in the technology field (excluding internships, research and/or teaching assistant roles, and military experience). If you are interested in working at Oracle and you have more than 1 year of work experience in the technology field, please apply to Oracle’s experienced job openings. For information on currently open positions at Oracle, please visit

  • Arefluentin English, with outstanding written and verbal communication skills

  • Arefamiliar(i.e. have had previous experience/exposure) with XML, scripting, or programming languages through your coursework, projects, internships, and/or research.

  • Havedemonstrated experiencewith professional writing (academic or industry) through your coursework, projects, internships, and/or research.

  • Reside in the United States and/or attend a university in the US.

  • Able to obtain work authorization in the US in 2021.

Additional Preferred Qualifications:

  • Previous experience with authoring tools, such as Arbortext Epic Editor

  • Intern or other industry experience with software or developer documentation

  • Strong attention to detail

  • A passion for technology and learning software products

  • Critical thinking and problem-solving skills

  • Eagerness to learn from and teach others

  • Ability to work independently

/Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. Oracle will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco's Fair Chance Ordinance./

Job: *Product Development

Organization: *Oracle

Title: Technical Writer - NetSuite

Location: United States

Requisition ID: 20000U42