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Guidehouse User Experience Design, Senior Consultant in Albany, New York

Overview

Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges and navigate significant regulatory pressures with a focus on transformational change, business resiliency, and technology-driven innovation. Across a range of advisory, consulting, outsourcing, and digital services, we create scalable, innovative solutions that prepare our clients for future growth and success. The company has more than 10,000 professionals in over 50 locations globally. Guidehouse is a Veritas Capital portfolio company, led by seasoned professionals with proven and diverse expertise in traditional and emerging technologies, markets, and agenda-setting issues driving national and global economies. For more information, please visit: www.guidehouse.com.

Responsibilities

User Experience Design Senior Consultants are instrumental in creating impactful digital experiences and products for our commercial and public sector clients. User Experience Designers- Senior Consultant lead client engagements through end to end design and development of digital products, including websites, applications, and other interactive touchpoints. UX designers will incorporate strong program management, communication planning, stakeholder engagement, strategic planning, process improvement, and performance management to deliver top-notch products.

Responsibilities

  • Lead User Experience Design Project Workstreams

  • Define, lead, and manage workstreams as part of a larger engagement

  • Develop work products from start to finish (from brainstorming and framework development to final edits and end-product)

  • Create wireframes

  • Lead user research, using quantitative and qualitative methods

  • Lead usability testing

  • Understand and communicate user accessibility concepts and best practices

  • Conceptualize and execute data collection, analysis, and reporting

  • Develop impactful visualizations, presentations, and client briefs

  • Lead Client Engagement Activities

  • Develop impactful digital products that support client business needs

  • Develop trusted relationships with clients

  • Develop communications for internal and external client stakeholders

  • Provide weekly status updates on project progress to project manager and/or client

  • Exemplify Professionalism & Teamwork

  • Understand firm capabilities and solutions

  • Lead with quality, including creating high quality work products and deliverables

  • Support business development activities as needed

  • Provide guidance and feedback to team members

Qualifications

Required:

  • Bachelor’s degree

  • 3-5 years of user experience design and/or user interface design experience

  • Experience leading teams and project workstreams

  • Knowledge of Experience Design concepts, including journey mapping, interviewing, and website design

  • Experience developing presentations, managing project plans, conducting research, and making recommendations for process improvement

  • Advanced Experience with user interface design & prototyping software, such as Figma, Miro, Sketch, InVision

  • Advanced Proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook

  • Professional Skills: Demonstrated critical thinking, attention to detail, comfort with ambiguity and unstructured situations, and strong communication skills.

  • US Citizenship

  • Ability to travel up to 20%

    Preferred:

  • Experience working on technical or software development projects

  • Experience working with the Federal Government or experience working with commercial clients in a regulated industry such as Health Care, Financial Services, Life Sciences, or Energy/Utilities

  • Professional Certifications related to User Experience Design, Human Centered Design, or Design Thinking

  • Certified Scrum Master or other Agile certifications

Additional Requirements

  • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

  • Due to our contractual requirements and federal orders, including an Executive Order from the White House and an emergency regulation from the Centers for Medicare & Medicaid Services (CMS), the position for which you are applying requires that you provide proof of your vaccination status. If you are unable to receive the COVID-19 vaccine for medical reasons or because of a sincerely held religious belief, you may request an exemption from the vaccination requirement which shall be reviewed after the submission of requested documentation. If an accommodation is granted, the conditions may include weekly testing and masking. All Guidehouse employees also agree to follow any additional health and safety mitigation policies that may be required in the workplace.

  • This position is open to candidates virtually from Montana, New Mexico, Utah, Wyoming, Arizona or Eastern, Pacific, and Central time zones.

Disclaimer

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

Rewards and Benefits

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development & Learning Opportunities

Skills Development & Certifications

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Emergency Back-Up Childcare Program

Position may be eligible for a discretionary variable incentive

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