New York Seasonal Jobs

Job Information

Tiffany & Co. Outbound Operations Representative (Seasonal Part-time) in Astoria, New York

Overview

Seasonal position working part time hours.

Facility location is in East Elmhurst, Queens NY.

The Outbound Operations Representative is responsible for the accurate and timely processing and distribution of Tiffany Service Center repair orders, documents and packages from internal departments to customers, store locations, vendors and intra-company facilities. The Outbound Operations Representative is responsible for creating and maintaining all paperwork related to outgoing domestic and international shipments.

Responsibilities

  • Provide efficient and timely physical and systematic processing of service orders and parts through closeout, POS, packing, manifesting and labeling using the appropriate processes and materials while maintaining production and quality standards

  • Support global after locations with service order and commercial invoice creation, leveraging resources to ensure country specific requirements are met and partnering with global contacts as necessary

  • Maintain an organized, safe and secure workspace and department to achieve greatest efficiency, ensuring adequate quantity and location of supply inventory for the proper handling, packing and security of customer merchandise

  • Maintain and organize paperwork according to retention guidelines

  • Proactively work with management with any repair service issues and/or customer escalations

  • Act as a liaison between the Service Center and all internal customers

  • Assist management with projects, flex assignments and/or ongoing tasks to meet the needs of the business as needed

  • Act as an internal customer advocate by working with all departments at the TSC and obtaining information necessary for resolution of customer issues

  • Identify opportunities for process improvement and collaborate accordingly with responsible parties

Qualifications

REQUIRED

  • 2 years business experience with strong operational background

  • Proficiency with MicroSoft Excel, Word and Outlook

  • Strong attention to detail

  • English language and grammatical skills

  • Ability to shift tasks to meet daily business needs

  • High ability to collaborate and build strong business relations

  • Flexible work schedule and ability to work overtime as needed, including possible weekends

PREFERRED

  • Undergraduate degree

  • Packaging, distribution and/or QA experience

  • Some familiarity with jewelry, watches, clocks and silver products

  • Experience working in an operations, technical, or luxury retail environment

  • Knowledge in AS400, MIPS, POS or Compass

  • Knowledge of shipping and tracking systems     

#LI-POST9

LocationUS-NY-Astoria

Posted Date3 weeks ago(10/30/2019 8:58 AM)

Req #41025

CategoryRetail Support

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