Inns of Aurora Server in Aurora, New York
The server is responsible for receiving and expediting food and beverage orders and assisting guests in order to create a satisfying and luxurious dining experience.
Set up dining area and server stations before each shift
Stay informed of daily menu updates, seasonal products and local food offerings
Set tables prior to guest arrival with appropriate utensils, condiments etc.
Restock all stations
Greet and introduce oneself to guests in designated sections in timely manner
Describe and recommend wines and specialty beverages to guests
Check identification for guests to verify age requirements for purchase of alcoholic drinks
Communicate with guests in a poised and professional manner
Receive food and beverage orders at assigned tables, offering assistance and section recommendations, as necessary
Check in with guests consistently to ensure satisfaction
Serve water, coffee and tea to guests
Deliver bread and water to tables
Prepare cocktails as ordered and deliver to guests or bartender
Run food from kitchen, as needed
Complete all side work and daily cleaning tasks in checklist binder
Adhere to cleaning duties required at end of shift
Remove dishes and glasses from tables and take to kitchen during meals
Present checks on each table, collect payments and cash guest out correctly
Complete and produce accurate check-outs at the end of each shift
Allocate tips to all support staff per AIDR expectations
Report all issues in the dining area to restaurant management team
Maintain the cleanliness of the service area
Attend all mandatory training and meetings
Other duties, as assigned
Maintain positive and helpful attitude with all guests and Inns of Aurora employees
Maintain a professional demeanor and adhere to proper dress policy, as defined in the IOA handbook
Follow guidelines and expectations as stated in the employee handbook
Other duties, as assigned
Excellent verbal communication skills
Ability to multi-task
Ability to maintain neat, professional and clean appearance and practices
Ability to work while standing for long periods of time
Ability to work in a team environment with other servers, host, bartenders, chefs and other Inns of Aurora employees
Ability to adhere to proper food regulation standards and health and safety standards
High level of professionalism and passion for the industry
Ability to maintain calm and collected demeanor under and fast-paced working conditions
Ability to work efficiently on a team with other servers, chefs, and all other Inns of Aurora team members
Flexibility with scheduling
Previous serving or fine-dining serving experience
Knowledge and understanding of workplace safety procedures
Local wine, food and fine-dining knowledge
We are proud to offer outstanding benefits to all of our employees.
Full-time employees, those working 30 hours per week or more on average, are offered competitive medical and dental benefits, as well as generous paid time off packages.
Full-time and part-time employees are eligible to participate in our 401K program and supplementary benefits.
We are particularly proud to offer all of our employees a highly competitive employee discount at all of our lodging and dining properties.