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Binghamton University Ticket Sales Manager in Binghamton, New York

Ticket Sales Manager




Locations:Binghamton, NY

Posted:Sep 14, 2023

Closes:Open Until Filled


Ref. No.:49508

Position ID:167495


About Binghamton University:

Binghamton University is a premier public R1 research institution in the State University of New York (SUNY) system that unites more than 130 broadly interdisciplinary educational programs with some of the most vibrant research in the nation. Our unique character - shaped by our mission, outstanding academics, facilities, and community life - promotes extraordinary student success, research, and service; Binghamton University is where our students, faculty and staff thrive.

Working at Binghamton University is more than about having a great job - it is about having the opportunity to flourish in an exciting, engaging environment. Our faculty and staff appreciate Binghamton's collegial and inclusive culture and its commitment to excellence, education, innovation and civic engagement. Our diverse campus community contributes to our success.

Binghamton merges rigorous academics, distinguished faculty, exceptional staff, and ultramodern facilities to engage and challenge its 18,000+ students. The high-achieving Binghamton student body also represents a great diversity of life experiences, from first- generation college-goers to international students. Beyond their talent, these classmates share a desire to shape the future through technology, insight, intellectual exploration, and community service.

We are an affirmation action/equal opportunity employer, and in keeping with this commitment, we welcome all to apply, including veterans and persons with disabilities.

Job Description:

Budget title: Senior Staff Assistant (SL-3)

Salary: Commensurate with experience

Binghamton University is a NCAA Division I institution in the America East Conference, located in Binghamton, NY with 21 intercollegiate athletic teams. Binghamton University is currently seeking a Ticket Sales Manager.

Responsibilities include:

  • Ticket Sales Manager is responsible for coordinating the daily operations of the ticket office for Binghamton University Athletics, which includes printing, distribution and reconciliation of ticket sales for all ticketed events.

  • Establish and maintain effective internal accounting controls and best practices for PCI compliance.

  • Prepare daily and weekly summary financial statements for all events.

  • Manage Agile (ticketing software) computer operations. This includes setup and maintenance of databases, manifests, and events; serving as liaison to the vendor; generating customized reports; trouble-shooting, etc.

  • Execute season ticket renewals and mailings.

  • Oversee and coordinate the distribution of student-athlete and recruit tickets in compliance with NCAA regulations.

  • Work with coaches to create registration links and methods for receiving payments to camps/clinics.

  • Daily financial reports for any transactions processed through ticket office, deposits for checks/cash at student accounts.

  • Coordinate ticket sales campaigns with the external staff to ensure maximum ticket revenue and donor contributions for all Binghamton athletic events while also promoting the athletics department in the community.

  • Cultivate ticket sales opportunities, including contact with local businesses and in-person appointments to sell season tickets, partial plans, group tickets in order to meet budgeted revenue goals.

  • Work with the Assistant AD for Community Engagement & Marketing and the Assistant AD for Corporate Partnerships in areas related to the marketing and promoting of the BU athletics department.

  • Work cooperatively with other University departments for ticketed events held in athletic venues.

  • Complete regularly scheduled petty cash counts, refund reports.

  • Create weblinks and collect payments for state tax reimbursements.

  • Create weblinks and collect student-athlete payments for equipment orders for select programs.

  • Must be present at all ticketed events to direct ticket office operations which include some evening hours and weekends.

  • Hire, train and supervise ticket office staff, ticket sellers, gate attendants and program sellers comprising of student managers and student staff of approximately 35.


Visa Sponsorship is not available for this position

  • Bachelor's degree

  • Experience working with a ticketing software program (or system)

  • Minimum of 2 years of experience within an intercollegiate athletics department or professional sports

  • Ability to be discrete with confidential information

  • Strong interpersonal and communications skills, and attention to detail

  • Must be able to work collaboratively and effectively with coaches, staff, alumni, students, and supporters

  • Must be highly motivated, positive and results-driven, and willing to take initiative and execute a strategic plan

  • Commitment to contributing to an inclusive environment

  • Ability to work weekends and evening hours


  • Master's Degree

  • Familiarity with Agile ticketing systems

  • 2-4 years in collegiate or professional sports related experience

Additional Information:

Offers of employment may be contingent upon successful completion of a pre-employment background check and verification of degree(s) and credentials.

Binghamton University is a tobacco-free campus.

Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at (518) 474-6988 or via email at

Payroll information can be found on our website (

Cover letters may be addressed "To the Search Committee."

Postings active on the website, accept applications until closure.

For information on the Dual Career Program, please visit:

Equal Opportunity/Affirmative Action Employer

The State University of New York is an Equal Opportunity/Affirmative Action Employer. It is the policy of Binghamton University to provide for and promote equal opportunity employment, compensation, and other terms and conditions of employment without discrimination on the basis of age, race, color, religion, disability, national origin, gender identity or expression, sexual orientation, veteran or military service member status, marital status, domestic violence victim status, genetic predisposition or carrier status, or arrest and/or criminal conviction record unless based upon a bona fide occupational qualification or other exception.

As required by Title IX and its implementing regulations Binghamton University does not discriminate on the basis of sex in the educational programs and activities which it operates. This requirement extends to employment and admission. Inquiries about sex discrimination may be directed to the University Title IX Coordinator or directly to the Office of Civil Rights (OCR). Contact information for the Title IX Coordinator and OCR, as well as the University's complete Non-Discrimination Notice may be found here ( .

Application Instructions:

All applicants must apply via Interview Exchange:

Internal Applications by: September 28, 2023

External Applications: Open until filled.

Please submit:

  • Resume

  • Cover letter and

  • Contact information for three professional references.

You may add additional files/documents after uploading your resume. After you fill out your contact information, you will be directed to the upload page. Please login to check/edit your profile or to upload additional documents: