Job Information
The New York Public Library Coordinator, Adult English Language and Literacy in Bronx, New York
Coordinator, Adult English Language and Literacy
Department: Branch Services & Programs
Employment Type: Full Time
Location: Bronx Library Center
Reporting To: Raynira Tejada
Compensation: $55,000 - $57,000 / year
Description
Adult English Language and Literacy (AELL) is the direct service provider of ESOL and adult literacy instruction for the Library. Professional teachers facilitate free instruction to adult patrons in reading, writing, speaking, and listening from a 0 to 8th-grade level in both in-person and online classes. Instruction is offered in 3, 10-week cycles and 1, 4-week summer cycle. The Coordinator provides operational, administrative and logistical support in enrolling and tracking students while also overseeing all purchasing and acquisition transactions for the department.
We are looking for someone we can count on to:
Own :
Program purchasing, material acquisitions and subscription contract renewals
Outreach and relationship building with internal and external partners
Teach :
Partner with department staff ensuring the team is aware of purchase order and expense report processes
Introduce patrons to AELL programming and necessary steps for class registration
Orient new students to basic digital literacy and online learning platforms
Learn:
Stay abreast of Library strategic priorities and initiatives
Maintain regular attendance at city and state professional development workshops
Improve :
Program outreach methods and materials ensuring website and flyers are updated and accessible to non-native English speakers
Student registration and intake processes ensuring a positive patron experience
Some expectations for this role are that within:
1 month , this person will:
Recruit, assess, and place students
Compile monthly program statistics
Update program outreach tools with current information regarding student registration
3 months , this person will:
Receive or maintain certification in Best Plus and TABE administration
Enter data into program and Library databases (ASISTS, Drupal, Google Drive)
Organize and submit a guard coverage plan for all branches offering classes outside of regular operating hours.
Create and maintain a statistical template tracking monthly class attendance
6 months and beyond , this person will:
Coordinate localized information sessions across all Library locations
Sets priorities for purchasing office supplies, and works with Hub Managers to review their budgets.
Work with major stakeholders in managing purchase activities through Workday
Responsibilities:
Reporting to the Manager, AELL, the Coordinator will:
Manage purchasing activities through Workday by producing requisitions, tracking purchase orders, processing invoices for payment, managing use of procurement cards, coding invoices from vendors, and verifying vendor payments are processed. Monitors, orders and distributes all department purchases, as well as annual renewal of maintenance contracts and subscriptions.
Support the oversight of NYS Dept. of Education program compliance requirements for maintaining 500 individual student files (writing samples, test scores, ADA consent forms, etc.) in accordance with the Workforce Innovation and Opportunity Act (WIOA) audit expectations.
Provide Case Management support to the team of Intake Advisors in the absence of the Program Manager
Support the management of data collection and analysis for up to 6,000 students per year for internal and external reporting purposes.(using Drupal and Google Suite)
Create, maintain and share a statistical template to track monthly class attendance
Support the coordination of student intake, assessment and registration events four times a year across the system for over 150 classes online and in-person per cycle.
Create and provide outreach materials (fliers, brochures, distribution lists, NYPL ALC web pages, etc.)
Supervise an hourly Student Mentor that supports programmatic administrative responsibilities
Create and update a guard coverage schedule for formal/informal classes, working with Library managers, Hub Managers, and the Library’s security department to resolve scheduling conflicts
Communicate with internal stakeholders including IT, Language and Access, Book Ops, and Security
Provide administrative support to the AELL team as needed
Performs other duties as required
Required Education, Experience & Skills
Bachelor’s degree in Education, English, literacy, or a related field or an equivalent combination of education and experience
Certification in Best Plus and TABE (attainment of certification required within the first 3 months of employment)
Required Experience
2 years successfully demonstrated administrative experience
Experience using databases (data entry and management)
Knowledge of community resources and counseling/social services for high needs populations. (literacy and language needs)
Required Skills
Experience in data entry and utilization of various databases
Intermediate knowledge of Excel and Google Drive
Intermediate knowledge of Microsoft Office
Proficiency in navigating and leading meetings on Zoom
Excellent written and verbal communication skills,
Ability to work with culturally-diverse communities
Ability to work independently as well as part of a team
Knowledge of Workday
Managerial/Supervisory Responsibilities:
- Supervise 1 hourly Student Mentor
Preferred Qualifications
Spanish, Arabic, French or Mandarin language proficiency preferred (at least one)
Certification in Best Plus test administration
More...
NYPL Core Values:
All team members are expected and encouraged to embody the NYPL Core Values:
Be Helpful to patrons and colleagues
Be Resourceful in solving problems
Be Curious in all aspects of your work
Be Welcoming and Inclusive
Work Environment
- Based out of Bronx Library Center, the position will work across branch library sites during student intake and registration events and meeting attendance as needed.
Physical Duties
Limited physical effort is required
Light lifting required up to 20 pounds of laptop computers, textbooks and projectors
Will require travel within NYC (Bronx, Manhattan, and Staten Island)
Pre-placement Physical Required?
No
Schedule
- Monday-Friday 9am-5pm, evenings and Saturdays as required