New York Seasonal Jobs

Job Information

Legends Hospitality Customer Service Specialist in Bronx, New York

Description

Responsibilities:

  • Assist Customer Service Manager with employee interactions including customer service games, newsletters, mandatory early morning breakfasts throughout the season, handing out prizes, and numerous other customer service-related activities.

  • Assist with identifying problematic issues and concerns & help resolve them.

  • Maximize both employee and customer satisfaction.

  • Assist with check-in/check-out procedure as necessary.

  • Excellent talent to interact with people in a positive and courteous manner

  • Ability to build positive relationships with a high level of interpersonal skills

  • Attentiveness & Patience

  • Ability to find the positive in any situation

  • Excellent communication and problem-solving skills

Qualifications:

  • All applicants must be at least 18 years of age.

  • Must have at least 2 years of Customer Service experience

  • High school diploma or equivalent. Some college preferred.

  • Customer service-oriented with the ability to interact with all levels of management.

  • Dependable and Punctual Individual

  • Highly motivated with a pleasant and upbeat attitude.

  • Ability to multi-task in a fast-paced team setting in addition to working independently.

  • Excellent oral and written communication and strong attention to detail.

  • Must be flexible to work all Yankee Stadium events including mornings, late nights, weekends, and holidays.

  • Must be able to work fluently in English and bi-lingual skills are a plus.

  • Ability to walk around for 7 to 8 hours and carry items weighing up to 30 pounds.

  • Other duties as assigned

  • Practice safe work habits follow all safety policies and procedures and regulations, complete company-wide safety training and any additional job-specific safety training.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information

Qualifications

Skills

Preferred

  • Foreign Language - Spanish: Some Knowledge

  • Content Writing: Some Knowledge

  • Communication: Intermediate

  • Customer Service: Advanced

Behaviors

Preferred

  • Innovative: Consistently introduces new ideas and demonstrates original thinking

  • Enthusiastic: Shows intense and eager enjoyment and interest

  • Dedicated: Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

  • Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals

  • Self-Starter: Inspired to perform without outside help

  • Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

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