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New York Edge Family Support Liaison in Bronx, New York

About Us:

New York Edge is the largest provider of after school and summer camp programs in New York City public schools. Each year, programs in academics--including STEM, the arts, sports & wellness, and college access help 40,000 students develop leadership skills and succeed in school. Working parents count on our programs to provide safe and enriching environments for their children.


The Family Support Liaison is responsible for the assessment of family needs and the provision of a planned program of activities and services to meet those needs within the framework of the Community Schools expectations. The Family Support Liaison will work to develop and promote good community relations among various community and school clientele. This role requires you to assist parents/families in the development of positive ongoing school relationships with school staff in order to address and eliminate potential barriers to student school success.



Monday – Friday (Some evenings and weekends required)

This role requires you to be in-person.



Salary is commensurate with experience, skills, education, and merit.

Essential Job Functions:

  • Assesses family needs, provides resources, and education for families.

  • Foster a welcoming environment within the school that promotes mutual respect and comfortable rapport among families, school staff and community members

  • Lead families in opportunities to teach self-advocacy skills, leadership opportunities within the school and community.

  • Collaborate & partner with school Parent Coordinator to plan and provides parent workshops and events.

  • Work with school staff and families to provide/link families with needed support services

  • Work with school staff and families as necessary to facilitate increased school attendance

  • Coordinate and/or support student incentive programs for improved behavior, attendance and academic performance

  • Promote, encourage, facilitate and document opportunities for parent participation

  • Attend and participate in school improvement activities, district or related school activities as requested by Community School Director

  • Works closely with other staff and agencies who serve the social, educational and health needs of families.

  • Plans, develops and implements action plans and program goals that serve family needs.

  • Maintains a regular program of outreach and recruitment in the community.

  • Recruits and provides resources for families within the community.

  • Familiarity with or ability to learn computer equipment and programs which may include (but not limited to) word processing, and excel.

  • Maintains family records, family involvement information, and statistical information for state and federal regulations using system data entry and retrieval equipment, with software programs.

    Qualifications & Requirements

  • Bachelor’s degree preferred or 2 years relevant experience working in a school environment. High School diploma required.

  • Experience working with families from diverse backgrounds.

  • Ability to speak, read, and write in English language.

  • Excellent written and personal communication skills, including strong grammar and editing skills

  • Ability to work with students and families with diverse backgrounds and abilities.

  • Some training or experience in childhood education and development and social services preferred

  • Must meet all training requirement guidelines

  • Excellent organizational, presentation, time management, facilitation, mediation, and decision making skills.

  • Computer skills preferred- Excel, Word, Power Point, Google Docs, and other presentation documents

  • A belief in the mission, values and goals of New York Edge & Community School Model

  • A positive, enthusiastic, and creative approach to problem-solving

    To apply, please visit our website at

    At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health.

    New York Edge is an Equal Opportunity/Affirmative Action Employer.

    Disclaimer : The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of a person in this position.