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Police Athletic League Intake & Engagement Specialist in Bronx, New York

The Police Athletic League (PAL) is the largest independent youth organization in New York City that provides educational and recreational activities for children and young adults. PAL Inc. and The New York City Police Department work in partnership to provide communities with summer and after-school recreational and educational activities.

We are looking for an Intake Engagement Specialist who will be responsible for engaging youth, between the ages of 13 and 19, in a broad range of recreational, social and educational activities that include but are not limited to organized sports, games, social and special events, cultural arts and life skills. Under the direction of administrative staff, the Intake & Engagement Specialist will meet with teens one-on-one to devise an individualize development plan based on the teens? interests & needs.

Major Duties & Responsibilities

  • Serve as the initial point of contact to the center; welcoming and registering youth to the site.

  • Lead group & individual intake sessions for new registrants; providing them with workshop information, schedules, & other resources offered at the Center.

  • Customize individual development plans based on teens? needs, interests, and program schedules.

  • Ensure participant enrollment, attendance and outcome data entry into PAL?s data management system, and assist the coordination of program evaluation.

  • Encourage, schedule, and track teens workshop participation; ensuring teen involvement in a variety of citywide & site-based developmental and social program activities.

  • In conjunction with Field Director and site staff, conduct community & school outreach to recruit new teens into the Center.

  • Engage and develop working relationships with the school administration, parents and community stakeholders, representing the program and PAL in a professional manner.

  • In conjunction with Field Director and site staff, plan and coordinate marketing efforts that serve to promote PAL.

  • Engage and interact with parents. Encourage open lines of communication to enable better youth behavior management.

  • Work in conjunction with other specialists and volunteers to develop programming and lead a wide range of workshops, activities, relevant to the needs of the participants and center.

  • Develop strong rapport with all youth based on a strength-based perspective.

  • Serve as an adult role model and engage youth using healthy behavioral modeling.

  • Inform youth and parents of site policies and procedures and share the sites daily and special event schedules.

  • Help youth to develop positive pro-social behaviors using sports and recreation as a vehicle.

  • Present ideas and suggestions for improving programs as often as possible. When presenting a problem or offering constructive criticism, also present an alternative solution.

  • Build positive relationships with youth and adults and serve as a role model with respect to demeanor, communication, and behavior.

  • Quickly identify and seek to resolve conflicts and behavioral problems in consultation with the Teen Supervisor.

Additional Responsibilities

  • File incident reports (accidents, injuries, altercations, etc.) no later than the day of the incident.

  • Submit weekly, monthly, written and verbal reports as requested.

  • As assigned, maintain a program bulletin board announcing current and upcoming program events and displaying photographs of program participants.

  • Sign the daily attendance sheet and submit every week to administrative staff.

  • When directed, attend meetings with staff, parents, volunteers and community residents as needed to assist in program delivery and promotion of programs.

  • Interact with parents and keep open lines of communication to better understand and manage the teens.

Skills/Knowledge Required

  • A minimum of sixty credits towards a degree from an accredited college or university in recreation, psychology, sociology, education, counseling, or related field is preferred.

  • A minimum of two years of work experience in a non-profit youth or social service agency is required.

  • Demonstrated skills and competency in youth service and recreation.

  • Understanding of conflict resolution, mediation, and mentoring concepts.

  • Good communication skills, both oral and written. Ability to speak professionally to staff members, parents, school administrators, and community stakeholders.

  • Familiarity with administrative protocols involving dress, demeanor, record keeping, reporting, confidentiality, visitors, use of supplies and equipment and cell phone.

No calls, please. External recruiters and agents, please don?t contact this job poster.

The Police Athletic League seeks to hire staff who reflect the diversity of the communities we serve. All positions at PAL are filled without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity or expression, disability, HIV/AIDS status, veteran status or any other characteristic protected by law. All are encouraged to apply.

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