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UncommonGoods Chief Merchandising Officer in Brooklyn, New York

Chief Merchandising Officer at Uncommon Goods (View all jobs)

140 58th Street, Brooklyn, NY 11220

About us

  • Uncommon Goods offers a constantly evolving assortment of original, creative products. We partner with independent makers and small businesses to offer our customers a wide variety of items that they love to surprise loved ones with (and treat themselves, too)!

  • We are built on better business practices and committed to having a positive impact on people and the planet. Learn morehere ( .

  • The best part of Uncommon Goods is us—our team. We've been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.

  • Learn more about our products ( , B Corp ( certification, guiding principles ( , Better to Give ( program, and team members ( you might be working with. Learn about the story of Uncommon Goods from our Founder and CEOhere ( andhere.


    At Uncommon Goods, we believe we're all out of the ordinary. That's why we're committed to making diversity, inclusion, equity, and belonging part of everything we do. In pursuit of that goal, we strive to make changes to our business, from how we find our products to how we build and cultivate our team . Our hope is to be everyone's favorite place to work!

About the Role

The Chief Merchandising Officer (CMO) is responsible for the overall business strategy and performance of the Merchandising, Product Development (PD), and Purchasing Teams. The CMO is a business driver and product visionary with imagination, creativity, and a track record of success demonstrating innovation and acumen. Closely partnering with the Chief Marketing & Analytics Officer, Creative Director, and Chief Product Officer to identify and prioritize opportunities and align an overall merchandising and purchasing strategy to achieve the strategic and financial goals of the business. The CMO is also charged with evaluating and streamlining our buying and product development processes, which will result in an effective and nimble organizational structure for the Merchandising, PD and Purchasing teams.

Responsibilities and Duties

  • Alignment with Founder/CEO; Communicate the brand vision for the products and experiences we carry and develop and effectively pull together the multi-faceted characteristics of the overall assortment; define and execute the strategies and plans to achieve the brand vision for product characteristics, revenue, and profit.

  • Lead the Buying, Product Development, Experiences and Purchasing Teams in the planning coordination and procurement of inventory that will meet our business demands, financial goals and use our cash flow efficiently. Determine and develop the in-house manufacturing opportunity and plan.

  • Partner with the Creative Director and Team to effectively develop the creative, content and site presentations to support key merchandising initiatives, our product assortment and positively elevate our distinctions.

  • Key Strategic Partner with the Chief Marketing Officer, Creative Director, and Chief Product (Management) Officer, ensuring aligned strategies, plans, goals, and KPI/ROI measures and influencing changes that positively elevate our creative content and marketing distinctions.

  • Analyze and utilize product sales and consumer data to guide merchandising, purchasing, marketing, creative, Product Management strategies, and pricing.

  • Consistent and ongoing assessment of business development opportunities, the product category mix, creative content, and marketing collateral; identify new opportunities and downward trends and develop innovative merchandising and marketing initiatives for future growth.

  • Mentor, train, and develop the teams. Provide opportunities to demonstrate strengths and improve abilities. Provide support, feedback, and coaching to build future leaders.

Skills & Qualifications

  • Bachelor’s degree preferred.

  • Ambition and desire to take on expanded leadership responsibilities in the future.

  • Progressive track record of success and growth in responsibilities, P&L management and innovation.

  • Extensive experience in e-commerce or omni channel merchandising, marketing, business development, strategy and leadership roles.

  • Ability to cultivate cross-functional team collaboration, attract and develop top talent, and support the evolution of business processes, continuous improvement, growth, and profitability.

  • Values that are aligned with our business, people,guiding principles, and customer service culture.

  • Embraces a lean, collaborative team environment and has an open, direct, and motivating communication style.

  • A leader that inspires our team across the entire organization.

  • Intellectually curious with imagination, as well as strong analytical and problem-solving skills.

  • A change agent who generates new ideas and is willing to take calculated risks.

  • A seasoned negotiator with the ability to establish strong vendor partnerships.

  • A collaborative colleague who knows how to build consensus.

  • Highly persuasive with excellent verbal and written communication skills.

  • Comfortable handling complexity in an ambiguous and dynamic environment.

  • Proficiency in financial management, data analytics, and key retail metrics.

  • Experience leading multiple teams at once.

What We Offer:

  • Benefits package that includes subsidized medical/dental insurance premiums, generous PTO, paid family leave, and 401(k) with company match.

  • Casual work atmosphere, fun company events. (Thanks to our team's creativity, we've devised ways to feel connected remotely, too!)

  • 40% discount on our products.

  • Professional development/educational reimbursement.

  • Safe working environment. Our COVID-19 protocols exceed NYC and NYS safety standards.

  • The anticipated starting base pay for this role is between $250,000 and $300,000. This range represents the low and high end of the anticipated base salary range for this role. The actual base pay is dependent upon many factors, such as: experience, education, and role-based skills. This role is also eligible for a bonus, company options, generous health benefits, Paid Time Off, and more.

What’s Next:

In addition to your resume, please include a cover letter that explains your interest in Uncommon Goods, why you are qualified, and why you'd love to take on this role.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.