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SportsRecruits Customer Success & Sales Operations - Remote Full-Time Paid Internship (Fall 2021) in Brooklyn, New York

About SportsRecruits:

SportsRecruits is a software platform that provides clubs, athletes and their families access to every college coach in the country. Club organizations use our platform to empower their athletes in the recruiting process and oversee their efforts and communication with complete transparency. Connections made on the platform have resulted in commitments to the best academic and athletic institutions across the country. SportsRecruits is privately held and headquartered in Brooklyn, NY.

SportsRecruits is an equal opportunity employer and embraces diversity and equal opportunity on our team. Just like the student-athletes we support, we are trying to get better and stronger as a team every day. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We strongly believe that the more inclusive our team is, the better we can serve all student-athletes, as well as their families and coaches, who are pursuing their dreams.

About Our Intern Program:

We have a number of remote positions for a paid full-time fall internship (compensation and credits earned). As an intern with SportsRecruits, you will have the opportunity to work in a start-up environment and tackle real-world business challenges. Our internship program is designed to allow you the freedom to explore each department within our company and get real, hands-on experience with each member of our team. We are looking for innovative and proactive interns who are ready to hit the ground running. Taking on a large amount of responsibility, you will be an integral part of our operations for the duration of the internship.

Check out our team videos here to learn more about working at SportsRecruits!

Inside SportsRecruits (https://sportsrecruits.wistia.com/medias/gbuc1hl44d)

Inside SR: Customer Success

Inside SR: Software Development (https://sportsrecruits.wistia.com/medias/sg7mcm98f8)

Inside SR: Sales

Customer Success & Sales Operations - Paid Internship

Work directly with our Customer Success and B2B (Business to Business) Sales team to ensure our customers on our integrated club and high school teams have a memorable and seamless experience with SportsRecruits. Troubleshoot customer issues using premium technology solutions to manage live chat, ticketing, and inbound telephone inquiries. Learn the ins and outs of our product, develop problem-solving skills, and hone your inbound sales skills to improve the overall SportsRecruits brand. Also responsible for aiding in the operational efforts during the company's largest B2B renewal season. If you are interested in roles in Account Management, Customer Success, Business Operations, or B2B Sales this opportunity will give you direct exposure to these functions. This internship runs from Tuesday, September 7th to Friday, November 19th. Our internship for Fall 2021 will be entirely remote.

Requirements:

  • Currently enrolled in an undergraduate or graduate program.

  • Enthusiasm for sports and the recruiting process.

  • Customer Service or Sales experience preferred (not required).

  • Solid analytical thinker with excellent written and verbal communication skills.

  • Ability to quickly identify the source of and solution to a problem.

  • Ability to understand our user’s needs and communicate our value proposition.

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