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UncommonGoods Director of Digital and Catalog Merchandising in Brooklyn, New York

Director of Digital and Catalog Merchandising at Uncommon Goods (View all jobs)

140 58th Street, Brooklyn, NY 11220

ABOUT US

Uncommon Goods offers a constantly evolving assortment of original, creative products. We partner with independent makers and small businesses to offer our customers a wide variety of items that they love to surprise loved ones with (and treat themselves, too)!

We are built on better business practices and committed to having a positive impact on people and the planet. Learn morehere (https://www.uncommongoods.com/our-story) .

The best part of Uncommon Goods is us—our team. We've been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.

Learn more about our products (https://www.uncommongoods.com/our-products) , B Corp (https://www.uncommongoods.com/our-story) certification, guiding principles (https://www.uncommongoods.com/blog/2019/uncommon-values-our-guiding-principles/) , Better to Give (https://www.uncommongoods.com/all/better) program, and team members (https://www.uncommongoods.com/staff-bios) you might be working with. Listen to the story of Uncommon Goods from our Founder and CEOhere (https://aaronkwittken.com/brand-on-purpose/uncommon-goods-dave-bolotsky) andhere (https://art19.com/shows/the-sydcast/episodes/05b45baf-7c4b-4973-b3ea-7372b965d31d) .

EVERYONE IS WELCOME HERE

At Uncommon Goods, we believe we’re all out of the ordinary. That’s why we’re committed to making diversity, inclusion, equity, and belonging part of everything we do. In pursuit of that goal, we’ve made significant changes to our business, from how we find our products to how we build and cultivate our team. Our hope is to be everyone’s favorite place to work!

ABOUT THE ROLE

The Director of Digital and Catalog Merchandising is a critical leader in shaping the customer experience in our digital and catalog marketing channels. They will align with the vision that the Chief Merchandising Officer sets for the company and execute their strategies in collaboration with key partners in Buying, Marketing, Creative, Planning, and Product Management. The Director is a visionary who understands how customers shop and is constantly digging into the relevant digital and catalog data to improve conversion and revenue results. Success in this role is defined by positively impacting the customer’s perception of the brand and the achievement of revenue goals.

Reports To:The Chief Merchandising Manager

RESPONSIBILITES

  • Lead and manage the entire Site Merchandising process including the home page and all landing pages.

  • Execute quarterly/monthly/weekly briefs for all key digital marketing channels (email, homepage, landing pages, and gift guides).

  • Drive revenue thought daily website merchandising, product selection for all emails, and supporting marketing traffic divers such as SEO with landing pages.

  • Elevate the consumer journey by continuously optimizing online navigation, landing pages, and search results based on web analytics data.

  • Provide recommendations to Product Management for future site enhancements by blueprinting the ideal consumer journey and providing data to support the business case.

  • Lead and drive the entire Catalog process four times per year in collaboration with key partners in Buying, Creative, Marketing and Planning.

  • Own the execution of the New Item Pipeline (1700+ new products per year) in partnership with Creative and ensure the weekly target of new items are launched successfully.

  • Deliver weekly/monthly/quarterly Site Merchandising, New Item, and Catalog results to goal performance reporting to the Leadership Team.

SKILLS & QUALIFICATIONS

  • Bachelor’s Degree is required. A business or marketing degree is preferred.

  • Passion for the Uncommon Goods brand.

  • Proven experience working in Ecommerce management, with a close focus on content, site merchandising, and site optimization.

  • Relevant Site Merchandising experience, including launching new products, building seasonal shops, managing attribution/filters, on-site search, features/functions optimizations, and aligning landing pages to content.

  • Experience successfully mentoring and developing a small team.

  • Empathetic collaborator with excellent analytic and communication (verbal and written) skills.

  • Demonstrated ability to provide strategic direction and successfully execute plans to drive business performance and category goals.

  • Ability to analyze and synthesize information, come to conclusions, and recommend actions.

  • Excellent organizational skills with the ability to multitask and has attention to details.

  • In depth knowledge of Google Analytics and Microsoft Office programs.

COMPANY PERKS

  • The benefits package includes subsidized medical/dental insurance premiums, generous PTO, paid family leave, and 401(k) with company match.

  • Casual work atmosphere, fun company events. (Thanks to our team's creativity, we've devised ways to feel connected remotely, too, and it's still fun.)

  • 40% discount on our products.

  • Professional development/educational reimbursement.

  • Public transportation and Citi Bike subsidies.

  • Safe working environment. Many of our COVID-19 protocols exceed NYC and NYS safety standards. Those who can are working remotely. In our office and warehouse, COVID-19 testing is required of all new hires and monthly for all on-site team members; PPE, including masks and gloves, is required for; and workspaces provide recommended social distancing.

This is currently a fully remote role. Fully vaccinated team members are welcome to work onsite, provided they follow the monthly resting schedule required for all onsite vaccinated team members. The health and safety of our team is of utmost importance. We are continually updating our hybrid work strategy with this in mind. COVID safety protocols: Masks are required for all team members while working onsite; Vaccinated team members must be tested monthly; Unvaccinated team members must be tested weekly.

When applying please include the following:

  • Resume

  • Cover letter

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