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Win (Women In Need) Handyperson, Facilities in Brooklyn, New York

Title of Position: Handyperson FLSA Status: Non-exempt

Department: Facilities

Reports to: Facilities Manager

Positions reporting to this Position: None

Purpose of the Position

The Handyman will be responsible for executing all skilled maintenance duties in the shelter. The individual in this position will ensure safe environment for Win clients, staff, and visitors at all times. The Handyperson will inspect the interior and exterior of the building and reports findings to the Maintenance Director.

Responsibilities:

  • Conduct routine building repair assessments and address accordingly. Review findings with Maintenance Director and Superintendent and develop corrective measures.

  • Responsible for building repairs, including but not limited to; plumbing, electrical, painting, plastering, flooring and heating/cooling systems.

  • Collaborate with the Superintendent to ensure that all building repairs are completed in a timely manner

  • Provide technical support and guidance to maintenance workers.

  • Use the Maintenance Data System (MDS) to track and monitor building all maintenance and repairs.

  • Perform repairs on machinery, equipment and appliances, including trash compactors.

  • Respond to client requests in a timely and professional manner.

  • Work closely with maintenance staff and monitor snow removal.

  • Lead repairs and painting of units, the replacement of furniture, and appliances as needed.

  • Schedule smoke and carbon monoxide detector inspections in the units and ensure the replacement of damaged detectors.

  • Manage the seasonal maintenance of the vents, radiators and air conditioners in the units and the routine cleaning and maintenance of washers and dryers.

  • Complete routine inspections of Child Care and Recreation areas, ensuring all maintenance issues are addressed.

  • Work closely with Win approved vendors and contractors to ensure the appropriate delivery of supplies, equipment, and maintenance services.

  • Schedule exterminating services and prepare the building for exterminator services.

  • Attend maintenance and other staff meetings, client community meetings, supervisory and in-service training, as directed by the Maintenance Director.

  • Prepare all required reports in accordance with Win policies and funders.

  • Perform other related duties as assigned.

Essential Functions:

  • Must be on call 24 hours, 7 days a week.

  • Must be able to work with hazardous substances with proper protective equipment.

  • Must be able to regularly lift up to 50 pounds.

  • Must be able to ascend/descend stairs in an 8-story building.

Qualifications:

  • Commitment to Win’s mission, vision, and values.

  • High School diploma or GED required, technical training a plus.

  • Five (5) year of experience in facility management, repairs, plumbing and electrical systems,

  • Able to adapt to new building system requirements.

  • Knowledge of building systems and HVAC.

  • Clean Class D or E driver’s license.

  • Ability to interact effectively with the client population and representatives of government and private agencies.

  • Good verbal and written communication skills.

  • Computer skills required.

  • Ability to interact effectively with the client population, representatives of government, and private organizations.

  • Bilingual – English/Spanish a plus.

Core Competencies:

  • Leading Others: Lead by example, doesn’t stay behind the desk, stays visible to staff and clients. Assist with the implementation of initiatives and escalates issues appropriately. Develop knowledge of internal policies and procedures for responding to issues.

  • Facilitating Change: Assist in overcoming resistance to change. Inspire and motivate others. Develop and meet challenging but achievable goals with the clients’ well-being in mind.

  • Managing Performance: Monitor performance against predetermined standards set by Win and funders. Share constructive feedback, quickly adjusts to new demands. Holds self and staff accountable for performance at high standards.

  • Applying and Developing Expertise: Take client issues to the appropriate people within the organization to obtain the most accurate information to meet customer needs. Apply technical knowledge to solve a range of problems. Understands and upholds all policies and procedures described in Win Employee Handbook.

  • Collaborating and Communicating: Values the full spectrum of diversity and inclusion for clients and staff. Listens well and actively engages others with honesty and integrity.

Win is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, physical or mental disability, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

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