UncommonGoods Seasonal Outbound Team Lead $21 / hr in Brooklyn, New York
Seasonal Outbound Team Lead $21 / hr at Uncommon Goods (View all jobs)
Uncommon Goods offers a constantly evolving assortment of original, creative products. We partner with independent makers and small businesses to offer our customers a wide variety of items that they love to surprise loved ones with (and treat themselves, too)!
We are built on better business practices and committed to having a positive impact on people and the planet. Learn morehere (https://www.uncommongoods.com/our-story) .
The best part of Uncommon Goods is us—our team. We've been around for over 20 years because of all the wonderful people who make UG the one-of-a-kind company it is.
Learn more about our products (https://www.uncommongoods.com/our-products) , B Corp (https://www.uncommongoods.com/our-story) certification, guiding principles (https://www.uncommongoods.com/blog/2019/uncommon-values-our-guiding-principles/) , Better to Give (https://www.uncommongoods.com/all/better) program, and team members (https://www.uncommongoods.com/staff-bios) you might be working with. Listen to the story of Uncommon Goods from our Founder and CEOhere (https://aaronkwittken.com/brand-on-purpose/uncommon-goods-dave-bolotsky) andhere (https://art19.com/shows/the-sydcast/episodes/05b45baf-7c4b-4973-b3ea-7372b965d31d) .
EVERYONE IS WELCOME HERE
At Uncommon Goods, we believe we’re all out of the ordinary. That’s why we’re committed to making diversity, inclusion, equity, and belonging part of everything we do. In pursuit of that goal, we’ve made significant changes to our business, from how we find our products to how we build and cultivate our team. Our hope is to be everyone’s favorite place to work!
ABOUT THE ROLE
Outbound Team Leadsare an essential part of our operation. They help oversee the cycle of our c u st o mer s’ orders from picking to shipping. They are talented leaders that help their team reach operational excellence. Our Outbound Team Leads understand the c u st o mer s’ experience is the focal point of our operation.
This is a fully onsite role. You will work at our Brooklyn headquarters in Sunset Park. COVID safety protocols: Masks are required for all team members while working onsite; Vaccinated team members must be tested monthly; Unvaccinated team members must be tested weekly.
Be a leader - Set the tone in your area by encouraging and motivating your team
Monitor productivity - Use tools provided to ensure that associates are meeting their proposed rates
Deliver feedback – Regularly share best practices to help team members achieve expected productivity and quality standards
Enforce safety – Ensure team is following all warehouse and Covid-19 policies
SKILLS AND QUALIFICATIONS
Strong communication and interpersonal skills
Ability to remain calm under pressure
Detailed oriented, organized, and able to multitask
Thrive in a fast-paced environment
Experience in fulfillment center, warehouse, or wholesale environment preferred
Lead or Supervisory experience is a plus
Must be able to lift 40 lbs
Must be comfortable standing for 7+ hours
Competitive hourly wage at $21 / hr
Casual work atmosphere, fun company events. (Thanks to our team's creativity, we've devised ways to feel connected remotely, too, and it's still fun.)
40% discount on our products
Safe working environment. Many of our COVID-19 protocols exceed NYC and NYS safety standards. Those who can are working remotely. In our office and warehouse, COVID-19 testing is required of all new hires and regular testing for all on-site team members; PPE, including masks, is required; and workspaces provide recommended social distancing.
Sound like a good fit? To apply, you must submit the following: