New York Seasonal Jobs

Job Information

Soho House & Co. Server - Cecconi's Dumbo in Brooklyn, New York

The Role…

A Seasonal Server at Cecconi's Dumbo is responsible for providing quality service to all guests and members who come to dine or have a drink and supporting the management team as needed.

Main Duties...

  • Maintain all steps in the Customer Service program with each guest and employee you may come in contact with;

  • Performs opening and closing procedures including but not limited to the set up and break down of stations, clearing and re-setting up of tables, when necessary and checking tables before service is provided;

  • Servers act as the front lines for food & beverage service and will take orders, deliver food and clean up guests tables;

  • Ensure a guests order is correct and comes out of the kitchen on time;

  • Work as a team with Back Servers and Food Runners

  • Performs all sequence of service duties in adherence to all company standards;

  • Respectfully entertain guests or members while following our Soho House Ethos;

  • Maintain a spotless, pristine work environment;

  • Has an upbeat, energetic, authentic and professional attitude at all times;

  • Provides service to and is accountable for an assigned station;

  • Ensure that all guests using the hotel facilities are completely satisfied and believe that they have received a tremendous value;

  • Develops relationships with guests in order to provide personalized service;

  • Resolve guest complaints, handling all guest interactions with the highest level of hospitality and professionalism; accommodating special requests whenever possible. Responds to guests’ requests in an accurate and timely manner; creating a positive outcome that will result in a memorable experience;

  • Develop and maintain complete knowledge of all food and beverage menu items;

  • Maintain, or preferable, exceed sales goals;

  • Undertake regular internal inspections to ensure company’s assets are well maintained and protected;

  • Takes action in all matters related to the safety, security, satisfaction and well-being of employees, hotel guests and property, and responds swiftly and effectively in any hotel emergency of safety situations;

  • Assure the proper handling of VIPs. Protect their privacy and confidentiality;

  • Ensuring compliance to all hotel policies and procedures at all levels;

  • Performs other duties as assigned by supervisor/manager.

Requirements

Who You are...

  • Passionate about food, drink and hospitality

  • Ability to retain and delivery quality information regarding orders or dietary restrictions

  • Enjoy having fun but can also be recognized as a professional and reliable employee

  • Have hobbies outside of work

  • Detail oriented, Flexible schedule, Be reliable and punctual

  • Basset & Food Handler Certified

  • Computer literacy to include: Micros

  • Participate in teamwork and assist other departments when needed

  • Ability to multitask and work in a fast paced environment

Physical Requirements:

  • Must be able to seize, grasp, turn and hold objects with hands

  • Must be able to work on your feet for at least 8 hours

  • Fast paced movements are required to go from one part of the club to others

  • Must be able to move, pull, carry or lift at least 40 pounds

  • Occasionally kneel, bend, crouch and climb as require

Benefits

  • Career Development: Soho House can progress your career internationally.

  • Learning & Development: An extensive range of internally and externally run courses are available for all employees.

  • Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.

  • Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.

  • Family Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

  • Health Care + 401K: Full time employee's are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match

  • Paid Time Off: Full- Time Employee's have sick day's + vacation days

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