New York Seasonal Jobs

Description:

Entry-level sales support, commercial customer service, and new service/account onboarding. Assists in promoting all treasury management to maintain and grow the division commercial portfolio. Includes: Coordinating and storing all required documentation, new service demonstrations and training, account/service maintenance, pricing changes, and ongoing commercial customer service. May be full-time or seasonal.

Below is a list of essential job functions. Additional responsibilities may be assigned in the position.

PROVIDE ENHANCED CLIENT SERVICE

Responsible for support of all treasury management such as: deposit accounts, merchant services, business purchasing cards, On-Site Banker, and online banking, etc.

Primary contact for commercial deposit products and services customer service and third-party vendor questions. Assists in treasury training to branches and other internal partners. Intensifies issues to Treasury Sales Officer and/or operations, as needed. Coordinates ordering equipment and supplies from various vendors, as well as equipment installation support.

FOSTER OUR CULTURE

Possesses and displays a positive demeanor in managing change, working and communicating with others and adhering to policies, procedures, and customer service standards. Fosters relationships with customers and businesses, community and civic organizations to promote goodwill and generate new business. Actively participates in the community.

PROMOTE DIGITAL AWARENESS

Works with all business development officers to help promote deposit products and services to commercial business customers.

FOCUS ON ACCURACY AND ATTENTION TO DETAIL

Provide administrative assistance for the Treasury Management Officers including preparing sales materials, providing technical support, fee billing, and processing maintenance on accounts. Provide reporting and analysis, as requested. Reports and manages exception items. Completes audit research, as requested. Assists in growing the number of PCI Compliant merchants as well as supervising merchant compliance. Actively promotes and refers products and services by uncovering and listening to customer needs. Provides an outstanding customer experience to explain and implement solutions.

SEEK PROFESSIONAL DEVELOPMENT OPPORTUNITIES

Actively seeks professional development opportunities and successfully completes all assigned courses.

QUALIFICATIONS, EDUCATION, AND EXPERIENCE

To perform this job successfully, an individual is required to perform each crucial job requirement satisfactorily. A skills inventory is below.

One (1) year certificate from college or six months related experience and/or training; or equivalent combination of education and experience. Banking or Financial Services experience or exposure preferred.

• Attention to detail and ability to prioritize.

• Highly organized and self-motivated in a team environment or working independently.

• Excellent interpersonal and communication skills, written and verbal.

Successful completion of required background checks is required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions!

LANGUAGE SKILLS: Ability to read, comprehend, and interpret documents. Possesses professional communication and interpersonal skills to write and speak effectively both one-on-one and before groups of clients or employees of the organization. Ability to communicate to clients directly and effectively.

TECHNOLOGY SKILLS: Ability to use telephone systems and possess good digital literacy including email, internet and intranet use. Prior experience or the ability to learn all computer programs pertinent to performing treasury management services related job duties.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide in all units of measure. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY: Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, tackle exciting problems involving several variables in a standardized situation.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: Representative of those that must be met by an employee to optimally perform the essential functions of this job.

This position operates in a professional office environment with time spent at a desk using office equipment such as computers, phones, and printers as well as travel to clients for one-on-one meetings. Noise level is moderate with constant communication and interactions with others. Ability to travel on occasion to all market areas and attend seminars or training sessions offsite.

BENEFITS

• Medical, Dental, Vision & Life Insurance
• 401K with company match and profit-sharing program
• Paid Time Off & Recognized Holidays
• Leave policies
• Voluntary Benefit Options (Life, Accident, Critical Illness, Hospital Indemnity & Pet)
• Employee Assistance Program
• Employee Health & Wellness Program
• Special Loan and Deposit Rates
• Gradifi Student Loan Paydown Plan
• Rewards & Recognition Programs and much more!

Eligibility requirements apply.

Equal Opportunity Employer/Affirmative Action : Minority, Female, Veteran, Persons with Disabilities

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PI239395794
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PI239395794

Minimum Salary: 18.45 Maximum Salary: 26.95 Salary Unit: Hourly