Robert Half International Customer Service Representative in Buffalo, New York
We have ongoing opportunities for Customer Service Representatives in the Buffalo area. Duties for the customer service positions include handling a mix of incoming and outgoing calls, troubleshooting issues for the customer, possibly scheduling service appointments and documenting information into a customer database.
Candidates for the customer service positions need to have strong communication skills, proficient typing accuracy at 45+ wpm and the ability to multitask. If you are interested in these opportunities, please apply at www.officeteam.com.
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service / Sales Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.
How you will make an impact:
Receiving and placing telephone calls
Performs full service banking transactions in compliance with legal requirements and bank policies and procedures
Provides accurate, friendly customer service in a timely fashion
Performs functions including handling cash and other daily transactions.
Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns
Maintains currency and coin under prescribed limits
Adheres to bank security policies and maintains confidentiality of bank records and client information
Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
Excellent verbal, written, and social communication skills
Ability to interact effectively with internal and external partners and clients/customers
Advanced Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Apply today at www.officeteam.com or email your resume to email@example.com.
OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.
From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.
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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Location: Buffalo, NY
Date Posted: October 14, 2020
Employment Type: Temporary
Job Reference: 02920-9502723035
Staffing Area: Office u0026 Administrative
Robert Half International
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