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Robert Half International Customer Service Representative in Buffalo, New York

Description

We have ongoing opportunities for Customer Service Representatives in the Buffalo area. Duties for the customer service positions include handling a mix of incoming and outgoing calls, troubleshooting issues for the customer, possibly scheduling service appointments and documenting information into a customer database.

Candidates for the customer service positions need to have strong communication skills, proficient typing accuracy at 45+ wpm and the ability to multitask. If you are interested in these opportunities, please apply at www.officeteam.com.

Requirements

OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service / Sales Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing call center.

How you will make an impact:

  • Receiving and placing telephone calls

  • Performs full service banking transactions in compliance with legal requirements and bank policies and procedures

  • Provides accurate, friendly customer service in a timely fashion

  • Performs functions including handling cash and other daily transactions.

  • Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns

  • Maintains currency and coin under prescribed limits

  • Adheres to bank security policies and maintains confidentiality of bank records and client information

  • Experience processing complex transactions and performing extensive research to resolve complex customer inquiries

  • Excellent verbal, written, and social communication skills

  • Ability to interact effectively with internal and external partners and clients/customers

  • Advanced Microsoft Office skills

  • Ability to navigate multiple computer systems, applications, and utilize search tools to find information

  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Apply today at www.officeteam.com or email your resume to carly.brooks@officeteam.com.

OfficeTeam, a Robert Half Company, matches professionals in the administrative field on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you. Our personalized approach, innovative matching technology and global network with local market expertise help you find the legal opportunities that match your skills and priorities — fast. By working with us, you have access to challenging opportunities, competitive compensation and benefits, and training to enhance your skill sets.

From philanthropy to environmental stewardship to employee programs, Robert Half is proud to have an active role in the communities in which we live and work. Our company has appeared on FORTUNE’s “Most Admired Companies” list every year since 1998.

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Contact your nearest OfficeTeam location at 888.490.4154 or visit www.roberthalf.com/jobs/officeteam to apply for this job now or find out more about other job opportunities.

All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.

© 2020 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.

By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.

Salary: DOE

Location: Buffalo, NY

Date Posted: October 14, 2020

Employment Type: Temporary

Job Reference: 02920-9502723035

Staffing Area: Office u0026 Administrative

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