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Robert Half International Customer Service Representative in BUFFALO, New York

Description

We're Seeking a Customer Service Representative!

OfficeTeam has a rewarding career opportunity for an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic and fast-paced environment. This could be the Buffalo, New York Customer Service Representative position you're looking for, if you're available for a short-term temporary engagement.

Candidates must be available 11:30am - 8pm with one weekend day.

Key responsibilities

  • Receive and send written business correspondence

  • Give exceptional customer service in a timely fashion

  • Receive and place telephone calls

  • Be a part of business development by by actively cross-selling and referring customers

Requirements

  • Proven knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly

  • 2+ years' experience with performing in a goal-driven & customer-focused environment preferred

  • Demonstrated ability to interact effectively with internal and external partners and clients/customers

  • Ability to effectively interact, verbally and in writing

  • Strong problem-solving skills

  • Positive attitude and an engaging businesslike approach

  • Excellent computer skills

  • No stranger to performing extensive research to resolve complex customer inquiries

  • Excellent customer service and office administrative skills

  • Command of Microsoft Office

  • Switchboard phone (1-10 lines) experience desired

We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today

OfficeTeam, a Robert Half Company, matches professionals in the administrative field with remote or on-site jobs on a temporary and temporary-to-full-time basis. Whether you're a seasoned administrative pro or starting your career, we have options for you.

Our experienced staffing professionals can promote you to employers and advocate on your behalf. We provide access to top jobs, competitive compensation and benefits, and free online training. For more opportunities, get the Robert Half app and receive instant notifications when our AI matches your skills and experience with jobs.

When you work with us, you’re working with the best. has been recognized as one of FORTUNE’s “Most Admired Companies” every year since 1998 and was named to Forbes’ inaugural list of America’s Best Temporary Staffing Firms.

Questions? Call your local office at 1.888.490.4154. All applicants applying for U.S. job openings must be authorized to work in the United States. Benefits are available to temporary professionals. Visit https://roberthalf.gobenefits.net/ for more information.

© 2020 OfficeTeam. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (www.roberthalf.com/terms-of-use).

Salary: $12.50 - $14.00 / Hourly

Location: BUFFALO, NY

Date Posted: February 22, 2021

Employment Type: Temporary

Job Reference: 02920-0011710003

Staffing Area: Office u0026 Administrative

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