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EY Lead Decisioning Architect-PEGA-Manager-Location Open in Buffalo, New York

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Pega Advisory – Lead Decisioning Architect (LDA)

*The opportunity *

We currently are seeking a highly motivated Lead Decisioning Architect to support EY’s Pega Practice delivery team.  This is an advisory consulting role with an expectation of in person client service as public health protocols and policy permit.  You will be bringing Pega decisioning expertise performing analysis of client requirements, provide solution architecture, and design. In addition, you will be guiding team of decisioning team members and deliver a variety of Pega Customer Engagement and marketing solutions using full Pega suite of technologies. You will also be involved in working with the managers, senior manager to support them in sales proposals, as well as supporting the development of assets and accelerators.  

*Your key responsibilities *

Our practice focuses on high value Business Transformation and Integration where the core of the solution is the Pega platform and its industry solutions. You will work collaboratively with our clients to establish and assist with the implementation of a business-driven vision for their IT functions. Day to day this involves configuring all modules/features of Pega Customer Decision Hub.  Our aim is, with our clients, to establish a business-driven vision for the future of their IT software systems and processes with a focus on leading Marketing Automation software technologies. 

* Skills and attributes for success*

  • Act as a key point of contact with clients to discuss decisioning requirements

  • Solution, architect, and design complex decisioning requirements keeping big picture in mind, meeting or exceeding best practices

  • Understand current, future client needs and develop roadmap keeping complexity, feasibility, business value of features/functionality

  • Estimate effort, plan onshore/offshore staffing mix, and manage financials of complex engagements

  • Lead design and development work for decisioning projects providing guidance to team members

  • Review/approve design and logic configurations

  • Designing the decisioning logic

  • Build and test decision logic rules

  • Build out campaign rollout plans (pilot and operational) keeping interdependencies in mind

  • Consult and train clients as required

  • Mentoring junior staff resources on project cadence and technology ramp up  

*To qualify for the role, you must have *

  • Keen attention to detail, Problem Solving and strong Analytical Skills. 

  • Minimum 8 years of experience implementing Pega decisioning/NBA/Marketing in at least two different industries.

*Ideally, you’ll also have *

  • Overall 8 to 10 years of experience in IT application execution, development, configuration or testing experience, preferably on Pega Platform 

  • One or more of: 

  • Pega Certified Marketing Consultant

  • Pega Certified Decisioning Consultant 

  • Pega Certified Senior System Architect certification

*What we look for *

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you. 

What we offer

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

  • Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.

  • Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.

  • Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.

  • Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

The exceptional EY experience. It’s yours to build.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.

EY is committed to providing reasonable accommodation to individuals with disabilities. If you are a qualified individual with a disability and either need assistance applying online or need to request an accommodation during the interview process, please call 1-800-EY-HELP3, type Option 2 (HR-related inquiries) and then type Option 1 (HR Shared Services Center), which will route you to EY’s Talent Shared Services Team or email SSC Customer Support at .