Job Information
Cannon Design Mental/Behavioral Health Market Leader III in Buffalo, New York
Your role is focused on providing leadership of a Firm-wide Mental/Behavioral Health Sub-Market of CannonDesign over $10.0M in revenue per year. This includes being responsible for developing and leading high-performance diverse teams focused on the development and implementation of the Submarket Business Plan. You will contribute to the success of the firm including the areas of strategy and market intelligence, business development and strategic client positioning, client and team leadership, expertise and resource development including mentoring of our people. You will be accountable to integrate our range of design services, managing our processes and delivering solid financial performance for the submarket. Importantly, you will be an ambassador of our brand, championing Living-Centered Design and bringing our Firm's purpose - to help people continuously flourish - to life in every touchpoint you have with our clients.
In this role you will focus most of your time on strategic activities and top-tier client pursuits that support the growth and impact of the Mental/Behavioral Health Sub Market including external brand opportunities. Secondly, you will focus your time on client and team leadership responsibilities engaged directly on projects.
Expectations of success:
- Submarket Growth: You will leverage Market Intelligence to develop and implement a business plan focused on future growth strategies, resource needs, and brand opportunities that position the submarket for the future. You will be accountable for the overall growth and success of the submarket.
- Strategic Client Positioning: Developing and positioning CannonDesign for new business opportunities with premier target clients and opportunities that advance our brand and achieve top line targets, which will support a minimum 10% growth of the submarket year over year.
- Client Leadership: Leading, engaging and partnering, at the highest levels, with our clients on billable project-specific work. Advancing innovative solutions that differentiate the firm and foster strong long term client relationships that present opportunities for future work.
- Market Brand Enhancement: Acting as a leading voice for the submarket both externally and internally, visible in speaking events, writing and other activities that promote the firm and our work.
Areas of Focus
- Submarket Leadership: Responsible for developing and advancing strategic initiatives and client pursuit strategies that lead to the growth of the submarket. Working with other Market Leadership, lead the development of the business plan. This plan will outline strategies and actionable items that improve the submarket globally by advancing client engagement and development, market differentiation, brand recognition, and team building/leadership in concert with firm-wide goals.
- Top Line Development: Work with Market Leaders, Client Leaders, and other firm-wide resources to focus on growing the top line of the submarket by identifying and actively pursuing new target clients as well as nurturing existing ones. You will seek to identify and position CannonDesign in the marketplace and promote the full range of our integrated design services, supporting the advancement of Living-Centered Design in all phases of client engagement. In this role you will be accountable for the overall top line results of the submarket and will have a personal goal of achieving top line success of $5.0M per year in net signed fees.
- Client and Team Leadership: Lead by example. Demonstrate commitment to our clients by undertaking the work in an active way on select client project opportunities. Serve as a client leader and/or subject matter expert where appropriate.
- Understand the Market: Identify future market trends and opportunities for growth and advancement of the submarket. Demonstrate a high level of knowledge of the market, including "Best Practices," and evidence-based and research-based design.
- Bottom Line Success: Collaborate with the Regional Director, Regional Process Director, Office Practice Leader, and Market Leaders to ensure that the business plan bottom line initiatives are successfully implemented. Achieve at a minimum the firm's profitability goals for the market each year.
- Expertise and Resource Development: Know the Marketplace, build a network, and recruit top tier talent and expertise to build a high-performance team. In addition, assess, mentor and coach staff to develop future leaders in your submarket. Take ownership for the growth of a diverse and inclusive team. Assist in establishing an environment that encourages leadership, integrity, humility, respect, and responsibility, along with collaboration, experimentation, innovation, creativity, and entrepreneurship.
- Bachelor's degree in a relevant field required.
- Current Registration/Licensure in Architecture, Interior Design or Engineering preferred.
- Additional certifications and/or training relevant to this role are preferred.
- Must have a minimum of 20 years of experience with a proven track record of strategic growth, market and team leadership, and business development success in the Mental/Behavioral Market.
- Strong presentations skills are essential.
- Exceptional client and people leadership skills required.
- Strong business acumen and proven ability to create and execute strategy is needed.
- Professional acumen and maturity demonstrated by the ability to communicate authentically and respectfully is essential.
- Ability to inspire, motivate and develop high-performing, accountable teams.
- Must be able to demonstrate sound judgement and asound approach regarding risk management and mitigation.
- Some travel required.
- We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about.
- We are committed to ensuring our practice is equitable for all employees, representative of the communities around us - and focused on the future of design. We advocate for equity, diversity, and inclusion efforts through the leadership of our DEI Council, Employee Resource Groups and other community advocacy initiatives.
- We're about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we're ready for you.
CannonDesign recognizes the value of diversity in our workforce. We are committed to equal opportunity. We consider all qualified employment applicants without regard to race, religion, color, gender, age, national origin, sexual orientation, gender identity, partnership status, protected veteran status, disability, or any other status protected by federal, state, or local law. Individuals who hold legal work authorization applicable to employment at CannonDesign in the United States will be considered without regard to citizenship/alienage.
Minimum Salary: 31200.00 Maximum Salary: 31200.00 Salary Unit: Yearly