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Girl Scouts of Western NY Outdoor Program Associate in Buffalo, New York

Job Descriptions:

Position Title: Outdoor Program Associate

Reports To: Chief Outdoor & Property Officer

Department: Outdoor Program

Status: Full-Time, Non-Exempt

Location: Buffalo, NY

ABOUT GIRL SCOUTS:

Are you mission-driven, looking to work in a dynamic team environment, and influence the lives of girls? If so, take the time to check out Girl Scouts of Western New York.

Since 1912, Girl Scouts has empowered girls to develop the skills and the voice to become successful and productive citizens. Girl Scouting builds girls of courage, confidence and character, who make the world a better place.

If you’d like to be part of this exciting, empowering, and valuable experience, we encourage you to apply. We look forward to hearing from you!

SUMMARY: The Outdoor Program Associate provides the Outdoor Program and Property Departments with essential administrative support with the development, facilitation, evolution and implementation of project and program needs as they aim to bring Girl Scout programs to the girls and communities we serve.

ESSENTIAL FUNCTIONS:

  • Develop a strong understanding of Outdoor and Property team data reporting through various systems including, but not limited to: DoubleKnot (property reservations), GSEvents (program reservations), Salesforce (membership information), CampDoc (summer camp reservations), and a new Property system.

  • Serve as a staff liaison to volunteers in the implementation and delivery of outdoor programs. This includes, but is not limited to, year-round communication with volunteers, participants and outdoor program facilitators, facilitation of programs, sharing best practices, and regularly training on GSWNY, GSUSA and applicable regulatory guidelines, such as Safety Activity Checkpoints.

  • Support Outdoor Program and Summer Camp preparation including, but not limited to: ordering supplies, packing supplies, making phone calls, sending confirmation e-mails, and making supply/equipment runs.

  • Work closely with the Customer Care department to coordinate and support the registration process for outdoor programs, including, but not limited to, property reservations, supply acquisition and/or outdoor equipment rental. Work collaboratively within and across departments, namely the Director of Camp Administration, Property and Marketing departments, and others within the Outdoor Program department to achieve outdoor program objectives.

  • Provide exceptional, professional and courteous customer service, respond to participant and volunteer inquiries and support participants as they engage in outdoor program activities.

  • Demonstrate proper use and care of outdoor equipment and keep appropriate and up-to-date records in equipment logbook. Conduct regular inventories and inspections of rental and program equipment, ensuring that all equipment is clean, in good condition, repaired if necessary, and safe for use before and after program and/ or rental.

  • Coordinate outdoor program requests including, but not limited to: archery, ropes course and boating.

  • Attend Ropes and Archery facilitation courses and occasionally lead programming.

  • Oversee outdoor equipment rental process by ensuring program equipment and supplies are ready for pick up prior to program/event, equipment rentals and rental agreements are tracked, and any proceeds are accurately reported to the Finance department in a timely manner; in accordance with applicable financial best practices, regulations, federal, state and local laws.

  • Support the Council’s strategic goals and mission as an active and engaged member of the GSWNY team.

  • Coordinate outdoor program facilitator schedules and trainings.

Other duties may be assigned as needed. GSWNY maintains the right to add, change or alter the functions of this position at any time.

Required Experience:

EXPERIENCE & QUALIFICATIONS:

  • Girl Scouts is proud to serve a diverse community of girls and volunteers. Bilingual language skills or proficiency in one or more non-English language is always appreciated, though not required.

  • Bachelor’s degree, and/or relevant work experience in education, childhood development, recreation management, outdoor education, environmental science, forestry, or related discipline preferred, but not required.

  • Ability to facilitate and/or train others in at least three of the following skills: fire building, primitive camping, ropes course, archery, boating, and/or other wilderness skills.

  • Strong analytical skills and problem-solving abilities.

  • Ability to read, interpret and follow directions accurately.

  • Excellent communication skills and the ability to communicate clearly.

  • Maintain reliable transportation to-and-from work.

  • Capacity to manage stress effectively and work well under pressure.

  • Ability to project a high level of professionalism at all times.

  • Proven capability to work in a collaborative, service-focused environment;

  • Ability to work a flexible schedule when required, included overtime and weekends as needed.

  • Strong time management skills with ability to work independently and effectively prioritize duties and tasks in order to successfully meet and manage multiple deadlines.

  • Proficient in Microsoft Office Suite (Word, Outlook, Excel, PowerPoint, etc.).

  • Must possess and maintain a valid driver’s license, meet minimum state auto insurance requirements, and meet Council insurance carrier’s requirements for coverage.

  • Successfully pass the required background checks at hire and thereafter.

  • Subscribe to the principles of the Girl Scout Movement and become a registered member of GSUSA.

ADDITIONAL REQUIREMENTS:

  • Ability to meet the travel requirements of the position to conduct Council business;

  • Commitment to diversity and ability to interact with diverse populations;

  • Capacity to work well with others in a congenial and effective manner;

  • Ability to effectively manage and foster relationships with council staff, volunteers and within community;

  • Project a positive image of GSWNY Council at all times.

PHYSICAL REQUIREMENTS

  • While performing the duties of this position, the employee may be required to sit or stand for prolonged periods of time; walk on uneven surfaces; repeatedly grasp and hold equipment/objects; reach with hands and arms; climb stairs and ladders; balance; stoop, kneel, crouch or crawl;

  • The employee must be able to safely lift up to 35 lbs.;

  • Work is performed indoors and outdoors with regular exposure to insects, wildlife, and various weather conditions (i.e. extreme temperature, humidity, rain and snow).

  • Able to obtain ropes course and archery facilitation certifications (training provided by GSWNY).

TRAVEL & HOURS

  • Travel within council jurisdiction to various properties, camps and program sites as needed. 75-80% of work takes place during weekday office hours and 20-25% on weeknights and/or weekends.

GIRL SCOUT MEMBERSHIP:

All Employees of Girl Scouts must maintain an active, annual membership in Girl Scouts of Western New York. This membership must be renewed annually, and all newly hired employees are expected to enroll with GSWNY within the first 30 days of their employment.

EQUAL OPPORTUNITY FOR ALL:

Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant’s race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law.

Keyword: administrative assistant, non-profit, outdoor, camp

EQUAL OPPORTUNITY EMPLOYMENT:

Girl Scouts of Western New York celebrates diversity in all forms and is committed to creating an inclusive, collaborative and supportive environment for all. All employment decisions are based qualifications, merit, performance and the needs of the organization. As an equal opportunity employer, GSWNY does not discriminate on the basis of any qualified applicant’s race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, military or veteran status or any other groups or persons protected by federal, state or local law.

WHY NOT VOLUNTEER?!:

If this role is not quite what you are looking for, but you are still interested in being part of the Girl Scouts of Western New York community, why not become a volunteer? We are always looking for adult volunteers to help us bring our program to girls in our communities, where we strive to build girls of courage, confidence, and character who make the world a better place! For more information on becoming a GSWNY volunteer (https://www.gswny.org/en/for-volunteers/ways-to-volunteer.html) , please visit our website at: https://www.gswny.org or email Customer Care at customercare@gswny.org We look forward to hearing from you!

From: Girl Scouts of Western NY

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