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Horizon Health Services Residential Administrative Assistant in Buffalo, New York


Are you looking to work for an organization where you are able to make a difference?

Do you have customer service skills you are ready to put into action?

Then you’ve come to the right place! Apply to be an Administrative Assistant today!

“The thing I love the most about my job as an administrative assistant is creating meaningful connections with our patients, supporting them through their recovery, and then celebrating alongside them as they complete their treatment with us. I can feel the pride that they feel as they complete our program, and that makes this job extremely rewarding!”

–Sarah K., Administrative Assistant

What will my day look like?

At Horizon, you will be provided a supportive work environment where your teammates feel like family. Have a question? There is always someone there to help! We offer a seamless onboarding experience that will ensure your success in your new role. At Horizon, an Administrative Assistant…

  • Provides direction and oversight of administrative functions for Terrace House to program directors, operation managers, clinicians, treatment assistants, and patients for daily operational needs

  • Provides efficient handling of administrative duties (answering phones, scheduling appointments, maintaining patient records, patient processing, filing, etc.)

  • Provides timely, courteous, and knowledgeable responses to information requests – transfers calls when appropriate and prepares correspondence (i.e., record requests, patient letters)

  • Competently performs all job duties with sensitivity and attention to the residential population served

  • Maintains proper record keeping of service agreements with outside facilities, volunteer programs, etc.

  • Properly handles incoming and outgoing mail and deliveries that come into the facility

Why do I want to work for Horizon?

There are many reasons why you should work for Horizon. Don’t worry, we won’t keep it a secret! Here are a few!

  • 401(k) and profit sharing opportunities. Who doesn’t want to retire one day? You can begin putting your own money away from day one, and could be eligible to receive retirement contributions from us by year two.

  • Trainings, trainings, and more trainings! Horizon knows how important professional development is for everyone. Here at Horizon we offer both clinical and non-clinical trainings so there is something for everyone!

  • Referral bonuses. You work somewhere awesome, so why shouldn’t your close family and friends? If you refer someone to work at Horizon and they get hired, you will earn a referral bonus as a thank you.

  • Student loan assistance. This program helps pay off our team members' student loans every month. One year after joining you will have been able to pay off an extra $600!

  • Summer hours. Since our summers are short in Buffalo, we like to give our staff the ability to start the weekend a few hours early on Friday so they can enjoy the beautiful outdoors.

  • Team building activities. Horizon builds time into your schedule so you can connect and spend time with your team.

  • And more!

What has prepared me for this opportunity?

  • Experience working in a fast-paced environment

  • Ability to take initiative and challenge the status quo

  • Flexibility to work in a dynamic environment that changes with community needs

  • High school diploma with 5 years of experience or an advanced degree


Conveniently located on Elm Street in downtown Buffalo, Terrace House is a 68-bed facility offering stabilization and medically-supervised detox treatment. We provide twenty-four hour care to adult men and women who need support, counseling, observation, nursing, and medical care to achieve initial stabilization from drug and/or alcohol withdrawal.


Monday - Friday 9:00 AM - 5:30 PM (some holidays required)

  • Availability to work some evening hours until 7:00 PM or 8:00 PM


Horizon endorses public health measures including vaccinations. We encourage all applicants to be mindful of the fact that Horizon is a healthcare agency and may be subject to the federal government or NY mandates for mandatory vaccination for all employees in the near future.

This information is intended to provide a general overview of the position; it is not a full job description.

Horizon 2021 Recruitment Bonus Program

Eligible Hires and Payment Structure:

  • Full Time hires will receive $300 after 30 days of continuously working and another $300 after 6 months of continuously working for a total bonus of $600.

  • Part Time hires will receive $150 after 30 days of continuously working and another $150 after 6 months of continuously working for a total bonus of $300.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)