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University at Buffalo Student and Academic Services Assistant in Buffalo, New York

Position Title: Student and Academic Services Assistant

Posting Number: P230201

Employer: State

Salary Range: $46,000 - $48,000

FTE: 1.0

Position Summary:

The University at Buffalo (UB), Office of the Graduate School ( , seeks to hire a Student and Academic Services Assistant. In this position you will provide broad-based administrative support to the Graduate School staff, and functional support to graduate program staff across the university who administer UB’s 360 graduate programs. Key partners include; Financial Aid, Student Accounts, Office of the Registrar, and International Student Services. In addition, you will communicate regularly with administrators in each of the 13 decanal units, serving UBs 100 graduate departments and their students. This position reports to the Assistant Director Student and Academic Services.

As the Student & Academic Services Assistant, you will:

  • Provide guidance to graduate program staff and faculty across the university to understand and interpret Graduate School policies and procedures, while providing them with useful queries, develop guides and trainings to support graduate student success and degree completion.

  • Collect and aggregate PhD alumni survey data, draft initial and follow up communications to constituents, and assist in the annual preparation of Graduate School reports.

  • Make periodic updates to UB’s new graduate program catalog as curricular changes are approved, and edits are needed.

  • Monitor Graduate School email account, providing accurate and timely responses to constituents.

  • Review and approve student petitions, update student records and tri-annually verify successful completion of all degree requirements for our graduate-level degree conferrals.

We invite individuals to apply whose perspectives and experiences will enrich and strengthen our organization. The Graduate School department serves a diverse constituency of patrons, and our employees, services and policies strive to honor and reflect this diversity. We encourage candidates who thrive in a welcoming multicultural environment to apply.

Outstanding Benefits Package

Working at UB comes with benefits that exceed salary alone. There are personal rewards including comprehensive health and retirement plan options. We also focus on creating and sustaining a healthy mix of work, personal and academic pursuit – all in an effort to support your work-life effectiveness. Visit our benefits website to learn about our benefit packages ( .

About The Graduate School

The Graduate School is a collaborative division of university support services and programs that shape and enhance the educational experience for all UB graduate students, from non-degree seekers to seasoned PhD candidates. Our unit upholds the University at Buffalo’s commitment to academic excellence through exceptional service to our graduate students with and through the network of faculty and staff who support them. Under the leadership of the Dean, the Graduate School empowers students to avail themselves of the full array of research, education, engagement and cultural offerings that inspire deeper levels of intellectual discovery and further academic pursuit.

About The University at Buffalo

The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about the University at Buffalo ( .

University at Buffalo is an affirmative action equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications:

  • Bachelor’s degree is required with professional work experience.

  • A combination of education and experience will be considered.

  • Strong verbal, written and interpersonal communication skills with the ability to communicate clearly and respectfully with diverse populations of university staff, faculty, and graduate students.

  • Proficiency with Microsoft Office suite, specifically: Outlook, Word, Excel, and PowerPoint.

  • Must be exceedingly well organized and detail oriented.

Preferred Qualifications:

  • Experience working with MS Access software.

  • Prior experience in areas pertaining to degree auditing and student records maintenance in a college or university setting.

  • Prior work experience at the University at Buffalo or other SUNY school.

  • Experience within a Graduate School, with understanding of the graduate division policies and processes.

  • Experience utilizing PeopleSoft Campus Solutions and /or UB’s HUB system.

Deadline for Applicants: 06/23/2023

Quicklink for Posting: 42918