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Veterans Affairs, Veterans Health Administration Food Service Worker in Canandaigua, New York

Food Service Worker

Department of Veterans Affairs

Veterans Affairs, Veterans Health Administration

VA Finger Lakes Healthcare System - Canandaigua, NY VAMC
  • ##### Open & closing dates

06/12/2019 to 07/03/2019

  • ##### Service


  • ##### Pay scale & grade

WG 3

  • ##### Salary

$15.76 to $18.37 per hour

  • ##### Appointment type


  • ##### Work schedule

Part-Time - 20 Hours


1 vacancy in the following location:


Canandaigua, NY

Relocation expenses reimbursed


Telework eligible


- Duties

The WG-3 Food Service Worker (FSW) position is located at the Canandaigua VAMC, in Nutrition & Food Service under the direction of Nutrition & Food Management. Canandaigua VAMC is a 276 bed facility which provides food service and nutritional care to acute and long term psychiatric patients, nursing home care residents (long term, rehab, and hospice care), domiciliary (homeless, alcohol and drug rehab), meals to VA Adult Daycare and contracted meal service to off site Day care centers.

Learn more about this agency


WG-3 Food Service Workers perform duties that apply knowledge of special procedures in preparing food and serving patients. WG-3 Food Service Worker in Nutrition & Food Service is normally assigned to an outlying ward serving unit, assuming meal setup, food service of meals, and sanitation responsibilities for the smooth operation of the unit or to the Main Dining Room. Major recurring responsibilities include, but are not limited to:

  • Apply knowledge of special procedures in preparing food and serving patients.
  • Perform tasks with several steps on a sequence of tasks that requires attention to work operations.
  • Able to perform work using procedures to prevent contamination and ensuring all safety and sanitation regulations are maintained.
  • Must possess skills and knowledge to do tasks of lower grade employees in order to effectively guide lower graded Food Service Workers.
  • Must be familiar with the DHCP program which focuses on Dietetic Software, to include standing orders, meal preferences, and other reports required of the position.
  • Sets up service station with correct supplies and food items to avoid delays in food service using tabulated and standing order sheets as a guideline.
  • Notifies supervisor in advance when adequate stock supplies are not available.
  • Decides what food items to serve for the most common diets when the diet card identifies only the kind of diet called for.
  • Selects and places food items on meal tray or plate. Places uniformed food items on the patient's tray. Correctly serves the appropriate foods according to individual tray tickets and the daily menu.
  • Prepares uncooked food items such as sandwich spreads.
  • Assist cooks in production area if needed
  • Weigh, measure and assemble ingredients according to standardized recipes
  • Clean assigned areas. Performs special cleaning tasks as assigned.

Work Schedule: Position Description Title/PD#: /PD7772 Relocation/Recruitment Incentives: Not authorized

Travel Required

Not required

Supervisory status


Promotion Potential


  • #### Job family (Series)

7408 Food Service Working

- Requirements
Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Pre-employment physical required
  • Selected applicants will be required to complete an online onboarding process

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 07/03/2019.

EXPERIENCE: A specific length of training and experience is not required, but you must show evidence of training or experience of sufficient scope and quality of your ability to do the work of this position. Evidence which demonstrates you possess the knowledge, skills, and ability to perform the duties of this position must be supported by detailed descriptions of such on your resume. Applicants will be rated in accordance with the OPM Federal Wage System Qualification Standards.

SCREEN-OUT ELEMENT: Your qualifications will first be evaluated against the prescribed screen out element, which usually appears as question 1 in the on-line questionnaire. Those applicants who appear to possess at least the minimal acceptable qualification requirement are considered for further rating; those who do not are rated ineligible and are eliminated. The potential eligibles are then rated against the remainder of the Job Elements: - Dexterity and Safety - Follow Directions - Technical Practices - Use and Maintain Tools and Equipment - Work Practices

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment.

Physical Requirements: 1. Food service workers perform work requiring light to moderate physical effort. They are subject to continuous standing and walking, and frequent stooping, reaching, pushing, pulling, and bending. They frequently lift or move objects weighing up to 18 kilograms (40 pounds) unassisted (e.g., pushing small carts of dirty dishes) and occasionally lift or move objects weighing more than 75 pounds (e.g., filling beverage dispensers) with the assistance of other workers. Must be capable of lifting large food containers, and stacking cumbersome dishes, pots and pans. Must be physically able to push and pull food carts, to mop floors, clean walls, windows, etc. Required to do much standing, walking, and bending during performance of duties. Must be able to maintain a good attendance record, possess emotional and mental stability, and work at a steady and efficient pace. Must have the physical ability to operate computer, utilizing keyboards, CRT screen, printers, etc. 2. Must be able to adjust work pace to existing workload, which will vary from day to day. Must be able to maintain a good attendance record, possess emotional and mental stability, and work at a steady and efficient pace.

Working Conditions: 1. Work is preformed in the kitchen areas and in meal service areas (main dining room and patient care dining room areas). 2. Employee is subject to a wide range of temperatures, high humidity, and noise from machinery. 3. Exposed to hot water and detergent stations, steam, fumes, and odors from cooking. 4. Risk of exposure to contagious disease when performing service on patient's wards. 5. Danger of slipping on freshly mopped floors or spilled material and exposed to minor cuts, bruises, and burns. 6. Use of computer presents time sitting in front of computer terminal. 7. Exposure to sharp objects (slicer blades and knives).


This job does not have an education qualification requirement.

Additional information

Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This job opportunity announcement may be used to fill additional vacancies.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

Financial disclosure not required.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

If you are unable to apply online view the following link for information regarding an Alternate Application.

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.


Narrative responses are not required at this time. If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Background checks and security clearance
Security clearance


Drug test required


Position sensitivity and risk

Non-sensitive (NS)/Low Risk

Trust determination process


- Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to make sure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information. - Cover Letter - DD-214/ Statement of Service - Diploma/ GED - Disability Letter (Schedule A) - Disability Letter (VA) - OF-306 - Other (1) - Performance Appraisal - Resume - SF-15 - SF-50/ Notification of Personnel Action - Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

- Benefits

A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

- How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/03/2019 to receive consideration. To preview the questionnaire click

  1. To begin, click Apply Online to create a USA JOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Application page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). HCP are individuals who, during the influenza season, work in VHA locations where patients receive care or who come into contact with VA patients as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased facilities. HCP include all VA licensed and unlicensed, clinical and administrative, paid and unpaid, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, students, researchers, volunteers, and trainees who work at these facilities. HCP that are unable to receive or otherwise decline a flu shot will be expected to wear a face mask throughout the influenza season.

Agency contact information
Gretchen Bedard




Canandaigua VA Medical Center 400 Fort Hill Ave Canandaigua, NY 14424 US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

- Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants
Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application process should follow the instructions in the job opportunity announcement. For any part of the remaining hiring process, applicants should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.