St. Lawrence University Assistant Director of Student Financial Services in Canton, New York
Position Title Assistant Director of Student Financial Services
Under the supervision of the Director of Student Financial Services, the Assistant Director will manage the staff of the Student Financial Services Office to ensure St. Lawrence students/families receive accurate and timely financial information, excellent customer service, and support for completing required tasks to meet financial obligations of attendance. This requires direct supervision of two clerical staff that include completion of annual performance evaluations, setting and reviewing of goals, attention to employee morale, communication, and personal interactions.
Manage the billing and collection of student revenues, advise and assist students and families in understanding the financial requirements and resources associated with attendance, and ensure the accuracy of accounting and reporting such transactions.
Responsibilities: • Accounts Receivable (A/R), billing, and collections management • Extensive communications with students and parents regarding outstanding balances • Tracking and collecting of past-due balances for current and former students • Processing refunds in compliance with federal and state regulations • Monitoring and engaging third party vendors (TMS, CBord) • Meal plan management • Significant collaboration with Registrar and Financial Aid offices • Accounts Receivable (A/R) analysis and reporting • Assistance in annual audits
• Bachelor’s degree required; at least two years of accounting experience preferred.
• Excellent interpersonal, organizational, oral and written communication skills • Proficiency with computer systems; experience with Microsoft Word, Excel and Access programs preferred. • Ability to work independently and multitask
• Knowledge and experience with student billing, financial aid and loan administration • Previous experience with Colleague and CBord
Status (FT, PT, Seasonal, Temp) Full-time (12 months)
Posting Detail Information
Posting Number ST00573
Desired Start Date
Open Date (to accept applications)
Close Date (date applications will not be considered)
Open Until Filled Yes
Special Instructions to Applicant
Please submit a letter of interest in the position and a resume. These documents can be uploaded in the “Applicant Documents” section of your application. Professional reference contact information should be provided in the application form.
Review of applications will begin immediately and continue until the position is filled. Questions about the position may be directed to Philip Elvy, Director of Student Financial Services at firstname.lastname@example.org.
All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.
Required fields are indicated with an asterisk (*).
Cover Letter/Letter of Application