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St. Lawrence University Network Administrator in Canton, New York

Position Title Network Administrator

FLSA Exempt

Primary Responsibilities

The Network Administrator is a member of the core infrastructure team within the Information Technology Division. Responsible for the design, planning, operation, security, and day to day management of all university network infrastructure. The position requires adaptability, teamwork, organization, and troubleshooting skills as well as a strong commitment to customer service. Occasional evening and weekend hours are required as well as regular maintenance. Candidates with senior or mid-level experience will be considered for this position.

Position Responsibilities:

• Reports to the Director of IT Applications and Infrastructure with latitude for independent initiative and judgment.

• Responsible for implementing and operating network infrastructure that may include but is not limited to; Juniper switches and routers, Palo Alto Security appliances, Aruba wireless controllers and access points.

• Participate in and/or lead network and telecom hardware implementation, configuration, maintenance, and troubleshooting.

• Provide high level, tier 3, support for network services and protocols.

• Participate in daily operational tasks such as proactive maintenance, management, monitoring performance, incident and problem management, security, and backup and recovery across the network infrastructure.

• Create new and update existing documentation of services and procedures.

• Ability to implement a project from beginning to end while managing scope and timeline.

• Provide systems related support to and assist client services in the support of campus users.

Minimum Qualifications

Minimum Professional Requirements:

• Bachelor’s degree with 4 years of experience in information technology. Candidates with an equivalent combination of education or relevant technology certification(s) and experience will be considered.

• System-level familiarity with Juniper, Aruba, and Palo Alto network operating systems.

• Experience with PBX and VOIP systems.

• Thorough understanding of Microsoft Active Directory.

• Expertise in data networking and network services.

• Experience in network and systems infrastructure planning.

• Commitment to customer service.

• Excellent troubleshooting abilities.

• Ability to lift and carry computers or related equipment weighing up to 40 pounds.

• Strong professional ethics and commitment to security and confidentiality.

Personal Requirements:

• Ability to develop positive and productive working relationships.

• Superior communication skills, written and oral.

• Excellent organizational skills.

• Ability to act with initiative, tact, and maturity.

• Ability to identify and address client needs.

• Patience in dealing with people of differing abilities and backgrounds.

• Ability to prioritize and manage multiple tasks while providing consistent and reliable results.

• Energetic and motivated team player that can work well under pressure.

• Working knowledge of hardware and software associated with performing in this position.

• Maintains skills and knowledge, obtains appropriate technology training to remain current in this position.

Preferred Qualifications

• Bachelor’s degree and more than 4 years of experience with Information technology in an academic environment.

• Expertise with any of the following: Juniper EX service, Aruba, Palo Alto, Microsoft Skype for Business, NEC PBX , server/desktop virtualization, or SAN storage devices.

• Experience with programming or scripting languages.

• 2 years of experience in systems administration.

• Project management Experience.

Status (FT, PT, Seasonal, Temp) Full-time (12 months)

Posting Number ST00695

Desired Start Date

Open Date (to accept applications)

Close Date (date applications will not be considered)

Open Until Filled Yes

Special Instructions to Applicant

Interested and qualified applicants should complete the online application form and include contact information for at least three professional references. The required documents can be uploaded in the “applicant documents” section of the application.

Review of applications will begin immediately and continue until the position is filled. Questions about the position may be directed to Darrin Goodrow, Associate Vice President for Information Technology/Chief Information Officer (dgoodrow@stlawu.edu).

All offers of employment are contingent upon the finalist successfully passing a background (including criminal records) check.

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

  • Cover Letter/Letter of Application

  • Resume

  • Diversity Statement (a brief statement about your approach or ideas for promoting diversity and inclusion)

    Optional Documents

  • Additional Document 1

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