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Hamilton College Health Services Assistant in Clinton, New York

Works in conjunction with the Student Health Services Coordinator to support the medical staff in the Health Center and provide a range of medical services such as but not limited to; answering phones, making appointments, word processing, Google Docs, handling health information requests, etc.

This is a part time, benefited position with a 85% scheduled (1547 hours). The work schedule is Monday-Thursday 10:30am - 6:30pm and Friday 8:30am-4:30pm during the academic year (summers off). Ability to be flexible with the work schedule required.


  • Answer several-line phones to schedule appointments and take messages for nursing triage and several providers.

  • Help coordinate services to appropriate medical staff.

  • Handles confidential and sensitive student information.

  • Assists with making referral appointments for student patients with specialists depending on insurance coverage. Helps coordinate x-ray and laboratory services when necessary.

  • Receives deliveries from local pharmacies for student prescriptions. Logs in medications. Check student Hill Cards at time of pick up. Reach out to students when necessary per delivery policy.

  • Ability to sort lab and medical reports and provide them to the appropriate medical staff.

  • Be able to respond to inquiries about Health Center services, insurance coverage etc. from students, parents both prospective and current, off campus medical personnel.

  • Responds to alumni requests of health records for graduate school, insurance, personal and employment purposes.

  • Strong knowledge of HIPAA rules and ability to maintain compliance with such laws as pertains to New York State.

  • Assists in maintaining a computerized database of patient information, sort’s information.

  • Maintains office supplies and any office equipment.

  • Available to work flexible hours as needed.

  • May perform other related duties.

Knowledge, skills and abilities

  • Ability to communicate effectively both verbally and in writing.

  • Must be able to prioritize tasks and be able to pivot

  • Must exercise a high degree of confidentiality and discretion.

  • Must be able to remain calm in an under pressure environment.

  • Ability to learn a vast number of programs and services.

  • Excellent organizational skills and proficiency with a personal computer including word processing, Google Docs, database management.

  • Medical terminology a must.