Hamilton College Health Services Assistant in Clinton, New York
Works in conjunction with the Student Health Services Coordinator to support the medical staff in the Health Center and provide a range of medical services such as but not limited to; answering phones, making appointments, word processing, Google Docs, handling health information requests, etc.
This is a part time, benefited position with a 85% scheduled (1547 hours). The work schedule is Monday-Thursday 10:30am - 6:30pm and Friday 8:30am-4:30pm during the academic year (summers off). Ability to be flexible with the work schedule required.
Answer several-line phones to schedule appointments and take messages for nursing triage and several providers.
Help coordinate services to appropriate medical staff.
Handles confidential and sensitive student information.
Assists with making referral appointments for student patients with specialists depending on insurance coverage. Helps coordinate x-ray and laboratory services when necessary.
Receives deliveries from local pharmacies for student prescriptions. Logs in medications. Check student Hill Cards at time of pick up. Reach out to students when necessary per delivery policy.
Ability to sort lab and medical reports and provide them to the appropriate medical staff.
Be able to respond to inquiries about Health Center services, insurance coverage etc. from students, parents both prospective and current, off campus medical personnel.
Responds to alumni requests of health records for graduate school, insurance, personal and employment purposes.
Strong knowledge of HIPAA rules and ability to maintain compliance with such laws as pertains to New York State.
Assists in maintaining a computerized database of patient information, sort’s information.
Maintains office supplies and any office equipment.
Available to work flexible hours as needed.
May perform other related duties.
Knowledge, skills and abilities
Ability to communicate effectively both verbally and in writing.
Must be able to prioritize tasks and be able to pivot
Must exercise a high degree of confidentiality and discretion.
Must be able to remain calm in an under pressure environment.
Ability to learn a vast number of programs and services.
Excellent organizational skills and proficiency with a personal computer including word processing, Google Docs, database management.
Medical terminology a must.