Charter Communications/Spectrum Outside Sales Representative (Non-Driving Position) (English and or in College Point, New York
Sells products and services through door to door solicitation to new residential customers.
MAJOR DUTIES AND RESPONSIBILITIES
Actively and consistently support all efforts to simplify and enhance the customer experience
Solicits residential customers through door-to-door contact
Explains products and services available to potential customers and obtains customer orders
Responds to customer problems and complaints according to established Company policy; follows through to ensure issues are satisfactorily resolved
Accurately completes all necessary paperwork to support sales activities in a manner consistent with quality control guidelines, including dispositions, sales orders and sales reporting
Meets established objectives relative to increased sales, yield, completion rates in assigned territories
Collects and accounts for funds and provides receipts according to Company policy and guidelines
Maintains a well-informed knowledge base of competitors' activities throughout assigned territory; informs manager of any changing competitive pricing programs or marketing directions
Attends and actively contributes to sales meetings and training programs
Performs other duties as requested by supervisor
Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
* Knowledge of cold call sales skills
* Ability to sell products and services
* Ability to travel (including during inclement weather) to and from assigned territories and company facilities
* Ability to work outside for extended periods in any season and/or during inclement weather.
* Familiarity with computer operating systems, consumer and commercial communication devices (e.g., PDAs, smartphones, routers, modems, converters, and wireless devices), and computer software applications
* Ability to deal with the public in a professional manner, and maintain favorable relations with customers, vendors and employees within the service area
High School Diploma or equivalent work experience
Skills/Abilities and Knowledge
Ability to maintain confidentiality
Ability to maintain high level of self-motivation
Knowledge of communications technologies and services, with an emphasis on data networking fundamentals
Ability to prioritize and organize effectively
Ability to use personal computer and software applications
Knowledge of cable or telecommunications services
Experience with consumer education of products and services
Typically spends approximately 80% of time in an outside environment with exposure to inclement weather. Minimal time in an office environment
Must be able to lift 10-20 pounds for 20 30 feet (digital boxes, etc.)
Exposure to moderate noise levels
Must be able to work evenings and weekends
The Spectrum brand is powered and innovated by Charter Communications. Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws.
Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
Charter Communications will consider for employment qualified applicants with criminal histories in a manner consistent with applicable laws, including local ordinances.
Employer's Job# 249999BR
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