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Compass Group, North America Human Resources Staffing and Special Events Manager - USTA in Corona, New York

Levy Sector

Salary: $65,000-$75,000

Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.

About Levy

The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.

Job Summary

As the Human Resources Staffing and Special Events Manager you will be responsible for focusing in on analyzing current labor models, leading to the development and implementation of a staffing plan, comprising scheduling, recruitment, and training plan to optimize labor efficiency in the location. Additional focus will be on planning and coordinating travel for the support team. This position can be based anywhere in the U.S. but will be required to be on site for July, August and September. The position will support major events and new business openings, requiring up to 40% travel in the off season.

Human Resources Staffing responsibilities

  • Develop and implement recruitment/staffing plans for the location in partnership with managers

  • Coordinate recruitment, screening, interviewing, and hiring or individuals for assignment

  • Maintain a current knowledge and understanding of regulations, laws, best practices and new developments in hourly labor HR compliance

  • Drive Compass Labor sharing via MyStaff and build relationships with local Compass locations

  • Develop and maintain location staff grids

  • Maintain timekeeping system and ensure payroll/invoicing is accurate on a daily basis

  • Ensure consistency of Levy branding across staffing campaigns

  • Attend manager meetings to support the overall management and governance of the location

  • Ensure all Levy and legal standards, such as I-9’s are completed accurately

  • Process unemployment claims in a timely manner

  • Ensure timely completion of all mandatory/compliance-related training, e.g. Preventing Workplace Harassment

  • Act as the primary point of contact for union representatives

  • Educate and support managers in understanding and adhering to the location Collective Bargaining Agreement

  • Assist in various HR projects and initiatives

Hotel and travel responsibilities

  • Manage hotel room blocks directly prior and during the event

  • Lead communication and travel details

  • Travel coordination for Org Chart members hotel rooms, ground transportation including shuttle, Uber and rental cars

  • Ensure all support air travel is booked and hotel rooming lists match travel dates

  • Manage hotel bookings start to finish for the event including rooming lists, straight through to budget reconciliation and billing for entire traveling Org Chart

  • Manage hotel room blocks directly for entire Org Chart

  • Lead communication and travel details with support staff through the event

  • Establish and update event timelines and processes to guide support team

Off Season

  • Reconcile invoices for temp labor and hotel

  • Research local hotels for partnerships and discounts. Secure blocks early

  • Plan dates and location for job fairs. Secure location early

  • Attend networking events and increase local presence in the community

  • Develop and manage relationships with all temp agencies

  • Review temp agency and volunteer contracts with legal department

  • Research, price and order management gifts

  • Organize and plan manager events

  • Travel as needed to support major events or new business

  • Seek opportunities for improvement and make recommendations for change

Job requirements

  • Previous experience with staffing and/or Human Resources in a hospitality space

  • Experience managing large scale projects

  • High level of computer literacy

  • Passion for hospitality, food, and retail

  • Excellent verbal, written, organization and time management skills

  • Ability to work event hours, inclusive of weekends and evenings

  • Ability to travel in the off season up to 40%

Curious about Life at Levy? Check it out: Levy Culture (

Positions at this location may require a COVID-19 vaccination. Where permitted by law, applicants who are offered a position for this account may be asked about their vaccination status, which must meet minimum business requirements. All religious, medical, or other legally recognized exemptions regarding vaccination status will be considered.

Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

*Los Angeles applicants: Compass Group will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring (Ban the Box ordinance)

At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.

  • Medical

  • Dental

  • Vision

  • Life Insurance/ AD

  • Disability Insurance

  • Retirement Plan

  • Flexible Time Off Plan

  • Holiday Time Off (varies by site/state)

  • Associate Shopping Program

  • Health and Wellness Programs

  • Discount Marketplace

  • Identity Theft Protection

  • Pet Insurance

  • Commuter Benefits

  • Employee Assistance Program

  • Flexible Spending Accounts (FSAs)

Req ID: 1126630

Levy Sector