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SUNY Cortland Area Coordinator in Cortland, New York

Position Summary:

SUNY Cortland is accepting applications for current/anticipated vacancies for Area Coordinators. The Area Coordinator (AC) is a live-in position responsible for the administration of a residential community of multiple residential areas (either two buildings or two buildings plus one leadership house). Area Coordinators foster a welcoming and inclusive environment in the residence halls. Area Coordinators support the retention of residential students, staff supervision, assessment, student conduct, referrals, programming, emergency management and general building administration.

Major Responsibilities:

Community Development

  • Build, maintain, and foster caring relationships in support of the mission of the University and Residence Life and Housing.

  • Address student behavior through informal conversations, mediate roommate conflicts, hold programming, and engage in community initiatives to promote civility and community responsibility.

  • Hold low-level student conduct meetings to address community standards and support student development.

  • Display a professional attitude and model professional behavior.

Administration of Residence Halls

  • Maintain a balanced budget for programming.

  • Maintain accurate, up-to-date files and records.

  • Coordinate hall openings and closings by creating schedules, inspecting rooms, and providing information.

  • Maintain safety and security of halls by coordinating health and safety inspections, submitting work orders, etc.


  • Supervise RA staff of approximately 10-20 RAs by holding weekly staff meetings, and bi-weekly one on one meetings.

  • Create and maintain staff schedules, provide feedback, and evaluate performance.


  • Assist with leadership, development, creation and presentation of departmental staff and student training.

  • Provide continuous in-staff and ongoing training to RAs, such as policy and protocol refreshers, incident report writing, etc.

  • Participate in training and professional development opportunities.

  • Participate in departmental committee work as assigned.

Emergency On-Duty Responsibilities

  • Participate in a weekly on-duty schedule among professional staff members by carrying a university provided cell phone, (roughly resulting in 3-4 weeks of being on-duty per semester and over the summer).

  • When on-duty, provide 24-hour availability and response to campus which may include clarifying and reinforcing policy with student staff, supporting and referring students in mental and medical crisis, performing lock-outs, assisting University Police with their interactions with students, and maintaining a duty log.

Required Qualifications:

  • Bachelor’s degree

  • Residence Life experience

  • Ability to live in the provided on-campus apartment for the duration of employment of the AC position

  • Must be available to work various evening, overnight, weekend, and occasional holidays and respond to emergency situations that may occur on the main campus and West Campus Apartment area located approximately two miles from the main campus

Preferred Qualifications:

  • Master’s degree in Higher Education Administration or related field

  • One year of post-baccalaureate residence life or higher education experience

  • Evidence of training in diversity, equity, inclusion, belonging and/or cultural competency

  • Experience working with a diverse student population

  • Access to reliable transportation and/or valid driver’s license

Knowledge, Skills and Abilities:

  • Ability to work independently and as part of a team

  • Effective problem-solving skills

  • Demonstrated written and verbal communication skills

  • Ability to be flexible and adapt to change