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WL Putnam Agency Inc Client Service Representative in Dunkirk, New York

FT: Client Service Representative, Dunkirk. Job Description We are currently looking to add a Client Service Representative to our team. This full-time position is an in-office position with hours Monday-Friday. The ideal candidate is reliable, enjoys talking to people, and proactively solving issues. This person will be the initial point of contact for our clients and is responsible for answering calls, taking payments, processing renewals in the management system, and overall supporting staff. There is opportunity for growth & continuing education. Responsibilities include: - Answering the phone - Processing payments - Greeting clients when they enter the office - Communicate with clients via various platforms - Work with internal departments to meet customers' needs - Data entry in various platforms - Identify cross-sell opportunities with our existing clients Qualifications: - At least 1 or 2 years office or customer service experience - Associates Degree or some college credits - Ability to multi-task, organize, and prioritize work - Excellent phone etiquette & excellent verbal, written, and interpersonal skills - Technology & computer proficiency - Positive attitude - Ability to work independently & with others - Reliable - Ability to pass background check - Has transportation - Bilingual preferred Pay rate:$16.50-$18.00 depending on experience. Hours: Summer M-F 8am-4:30pm Winter M-F 8:30am-5pm Subject to reference check. Interested candidates may email resume & references to save@putnamrecord.com for consideration.

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