Job Information
Hoselton Sales Consultant - Automotive in East Rochester, New York
Sales Consultant - Automotive
Summary
Title: Sales Consultant - Automotive
ID: 885
Description
Hoselton Nissan is looking for a Sales Consultant!
Job Summary:
We are seeking a motivated and results-driven Automotive Sales Representative to join our dynamic sales team. The ideal candidate will have a passion for automobiles, excellent communication skills, and a proven track record in sales. A self driven individual without sales experience is also welcome. As an Automotive Sales Representative, you will be responsible for prospecting, qualifying, and closing sales deals while providing exceptional customer service to our clients.
Responsibilities:
Sales Generation : Actively prospect and generate leads through various channels such as cold calling, networking, and referrals. Meet and exceed sales targets by converting leads into sales opportunities.
Product Knowledge : Develop a deep understanding of our automotive inventory, features, and specifications. Educate customers on vehicle options, financing, and aftermarket products to meet their needs and preferences.
Customer Service : Provide exceptional customer service throughout the sales process, from initial contact to vehicle delivery. Build rapport and establish long-term relationships with customers to promote repeat business and referrals.
Consultative Selling: Conduct needs assessments to understand customers' requirements and preferences. Recommend vehicles and additional products based on their budget, lifestyle, and usage.
Negotiation and Closing : Negotiate terms and pricing to reach mutually beneficial agreements with customers. Close sales transactions efficiently while adhering to company policies and procedures.
Documentation and Follow-Up : Complete all necessary paperwork accurately and efficiently to finalize sales transactions. Follow up with customers post-sale to ensure satisfaction and address any concerns or issues.
Market Analysis : Stay informed about industry trends, competitor offerings, and market dynamics. Provide feedback to management regarding customer preferences, pricing strategies, and product improvements.
Team Collaboration: Work collaboratively with the sales team, finance department, and other departments to achieve sales objectives and deliver exceptional customer experiences.
Qualifications:
Proven track record in automotive sales or a related field.
Excellent communication, negotiation, and interpersonal skills.
Strong customer service orientation with a passion for exceeding customer expectations.
Ability to work independently and as part of a team in a fast-paced environment.
Proficiency in using CRM software and other sales tools.
Valid driver's license with a clean driving record.
High school diploma or equivalent; bachelor's degree preferred.
If you are a results-driven sales professional with a passion for automobiles, we encourage you to apply for our Automotive Sales Representative position. Join our team and become part of a thriving automotive dealership committed to excellence in customer service and sales.
Why Hoselton ? We offer......
Competitive salary with commission-based incentives
Health insurance and retirement savings plans
Medical insurance as low as $10/week, dental as low as $4/week and vision as low as $1/week
$500 employer sponsored FSA benefit card
401(k) retirement plan (with profit sharing & employer match)
Group Life & Disability Insurances
Ongoing training and professional development opportunities
Employee discounts on automotive products and services
Positive and supportive work environment with opportunities for advancement
This is a great opportunity to work for a premier auto dealership that has been doing business since 1920!
See our "Welcome to Our Family" video here: https://www.youtube.com/watch?v=UpOWIYqaAGE
Don't wait... click Apply Now or call Bob Bower at 585-662-2609!
POSITION SUMMARY
The Sales Consultant is directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards.
DUTIES AND RESPONSIBILITIES
Focus on understanding and meeting customer needs
Explain features and demonstrate operation of vehicle in showroom or on road
Compute and quote sales price (including tax, trade-in allowance, license fee, and discounts) and requirements for financing payment of vehicle on credit
Demonstrate the ability to negotiate and be capable of addressing customer hesitation
Suggest optional equipment for customer to purchase
Arrange for delivery and registration of vehicle
Introduce customers to service department personnel to emphasize to customers the quality and efficiency of the dealership's service operations
Maintain and utilize CRM database in a thorough and ethical manner
Work with the Sales Manager to set personal sales goals and follow a method to achieve those objectives through training and consultations
Keep up-to-date on new products, features, accessories, etc. and their benefits to customers
Perform other duties and responsibilities as needed
EXPECTATIONS
Participate in and complete all required training in a timely manner
Flexible schedule – with the ability to work evenings and Saturdays
Understand, respect and follow the sales process
Adhere to Company Policies and Procedures, including the dress code
Perform duties as workload necessitates
Maintain a positive and respectful attitude
Communicate regularly with supervisor about department issues verbally and/or in written form
Demonstrate flexible and efficient time management and ability to prioritize workload
Consistently report to work on time prepared to perform duties of the position
Strive for harmony and teamwork within the department and between other departments
Communicate verbally and non-verbally clearly, concisely and with enthusiasm in all interactions
Listen actively to understand others completely
General housekeeping – maintaining a clean and efficient work area free of debris and clutter
REQUIRED COMPETENCIES
Basic knowledge of automotive mechanics and a thorough understanding of prices, models, series, options, and other variations of the selling manufacturers' products, as well as competitive products and prices
Self-motivated and ethical with the ability to multi-task and prioritize workload
High motivation, work ethic, and enthusiasm with a professional appearance and attitude
Must possess excellent verbal and written communication skills
Some computer knowledge and/or experience
Ability to use a computer and navigate through a custom CRM
High school diploma, or equivalent, required
Valid driver’s license required
Must be at least 18 years of age and eligible to work in the U.S.
Must be able to pass a drug test
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand, walk, sit
Use hands to finger, handle, or feel objects, tools, or controls
Bend, stretch, and reach with arms and legs
Lift and move up to 20 pounds
Vision requirements include closeness, distance, peripheral, depth perception and the ability to focus
Use computers and office equipment as part of their daily functions
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Moderate noise (i.e., office machines, computer printers and light traffic)
Moving vehicles
Moderate heat and/or cold
Outdoor weather conditions
Hoselton Auto Mall is an equal opportunity employer.