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Anthem, Inc. Product Manager Senior - Behavioral Health and EAP in East Syracuse, New York

Description

SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Product Manager Sr., Behavioral Health and EAP

Are you a seasoned product development manager with experience building and managing successful digitally-enabled virtual health care programs? Have you owned a product roadmap and managed a disciplined strategic process for developing ideas and taking them to market?

We are investing in innovation. If you are an experienced senior-level product manager with an entrepreneurial mindset who will challenge the status quo to shape next-generation products, then this might be the right role for you.

Our Commercial Product division is establishing a new Behavioral Health team tasked with reimagining our entire behavioral health and EAP product portfolio. This includes the introduction of many new digitally-enabled virtual capabilities to create a barrier-free consumer experience.

As a senior product manager, you will own the strategic vision for your products. You will lead collaborative workgroups comprised of multidisciplinary stakeholders to oversee and shape the creation of new products from concept to launch. Your strategy will be managed through a formal product lifecycle management process and will be rationalized by data and your knowledge of our clients’ evolving needs and the changing competitive landscape.

Your key attributes:

  • You are passionate about the healthcare industry and making a difference in the lives of the people we serve.

  • You embrace technology and relentlessly contemplate how to apply it to a whole-person human-centered approach to helping members live their best life.

  • You are curious by nature with a strategic mindset and can see and act within the bigger picture and think outside the box.

  • You are confident and effective at challenging the status quo and generating positive organizational changes that allow your program to stay ahead of the competition.

  • You get things done in a highly matrixed environment. You’re resilient and able to deal with ambiguity and can effectively cope with change by shifting gears comfortably, and take action without always having the total picture.

  • You effectively communicate with leadership teams and present options and their inherent tradeoffs so decisions can be made quickly and effectively.

  • You’re skillful at building consensus and making thoughtful, data-driven recommendations for project/program prioritization, solution design, and risk identification and mitigation.

  • You have great intuition for identifying and taking the lead to keep projects moving when additional guidance or knowledge is needed from other experts within Anthem.

Primary duties:

  • Champions the vision and guides the product strategy and roadmap for your products.

  • Sets development priorities and secures stakeholder alignment along the way.

  • Initiates the implementation of new products or product changes/enhancements.

  • Provide necessary sales/product training to increase product awareness.

  • Provide sales/client support to promote product penetration and value

  • Ensures collaborative workflow and checks and balances are maintained at each stage of development by following Anthem’s Product Lifecycle Management (PLM) approach.

  • Determines customer needs and preferences through research and analysis of industry technology, current processes, and other methods.

  • Routinely tracks product and reports performance and relevant changes in the competitive environment

  • Supports the development of short and long-term strategic product promotions in support of market, sales, and profitability objectives.

  • Ensures products meet competitive and legislative needs.

  • Identifies operating requirements to support short and long-term product strategy.

  • Refines policies/processes that increase the speed, accuracy, and agility of our product development approach.

Qualifications

Minimum Requirements:

  • Requires a BA/BS degree; MBA preferred; requires 4 years of relevant industry experience (product/program management, product planning/strategy); or any combination of education and experience, which would provide an equivalent background.

  • Experience in the health care industry and/or managed care is required.

  • In lieu of behavioral health and/or EAP, candidates MUST have experience with complex, clinical products that support any of the following conditions: musculoskeletal, cancer, heart failure, diabetes, lung disorders, kidney disease, organ failure, morbid obesity, mental health, and substance abuse etc.

  • Proven experience managing cross-functional teams including leadership from clinical operations, underwriting, finance, insurance benefit configuration, sales, and marketing.

  • Demonstrated results in three or more of the following areas required: Product Development, Clinical Program Management, Market Strategy, Market Research, or Risk Management.

Preferred qualifications:

  • Direct product management experience with behavioral health and employee assistance programs is highly desirable and places you in the top-tier list of candidates.

Applicable to Colorado Applicants Only

Annual Salary Range*: $86,016 - $107,520

Actual compensation may vary from posting based on geographic location, work experience, education, and/or skill level.

  • The hourly or salary range is the range Anthem in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the posted range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs, and financial education resources, to name a few.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS53667-New%20York

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