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The Salvation Army of the Syracuse Area Kitchen Resident Assistant - Our House Shelter in Elmira, New York



Maintain the operations of Our House. Under the direct supervision of the Director, the Kitchen & Resident Assistant will handle all issues that arises within Our House. They must be willing to work weekends, Holidays, and any shift.


  • Maintain a close watch on the comings and goings of all clients.

  • Maintain the nightly note log.

  • Perform all needed testing both breath and urine screens as required and at random.

  • Do regular rounds going to all areas of the building both inside and out (make your presence known).

  • Fill out all computer forms that are needed.

  • Be a liaison between clients and day staff.

  • Do random inspections of all areas of the house checking for sanitation concerns.

  • Perform any assignments left from day staff, such as getting releases signed or whatever is needed.

  • Oversee meal prep and kitchen clean-up.

  • Prepare the resident chores chart monthly.

  • Make sure all phone calls are answered in a professional manner. Pass on all messages.

  • Avoid power struggles. Refer problems to day staff. You are just to be a sounding board, we will handle problems. When in doubt call the House Manager or Program Director.

  • Any emergencies call 911, then the Program Director.

  • Keep the building safe and clean.

  • Monitor all visitations.

  • See that the oven filters are cleaned monthly. Make sure it is documented in the cleaning book.

  • See that the air conditioning filters are changed monthly during the summer season.

  • Make sure that the linen room is kept in an orderly manner.

  • Perform all duties assigned and required such as:

  • Food stamp inventory/receipts

  • Statistics

  • Order general supplies once a month from selected vendors

Resident Testing

  • Collect urine drug screen as instructed

  • Give regular breath tests as instructed

  • Document finding in the daily case notes

General Conduct

  • Avoid all power struggles with Residents

  • If help is needed to handle an issue, call the CASAC Staff or Program Director immediately

  • Report any incidents relative to general conduct to the CASAC Staff


  • High school diploma or GED and minimum one year related experience required.

  • Good communications skills.

  • A good understanding of alcoholism and drug addiction.

  • A strong willingness to improve self and to help others.

Job LocationsUS-NY-Elmira

Job ID2020-6618

CategoryHuman Services

TypeRegular Full-Time