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Delaware North Club Manager, UBS Arena in Elmont, New York

The Opportunity

Delaware North Sportservice is searching for an experienced Food and Beverage Manager to join our team at UBS Arena in Elmont, New York. Our ideal candidate is an experienced hospitality professional looking for their next adventure in a company that can offer career growth and diverse opportunities.

At Delaware North, we care about our associates. We are committed to invest in our people's personal and professional journeys, without you, there is no us. These are just some of the benefits we offer: health, dental, and vision insurance, 401(k) with company match, performance bonuses, paid vacation days and holidays, and generous friends-and-family discounts at many of our hotels and resorts. Click here to learn more (https://dn.careers/jvuf9q) .

Responsibilities

  • Administration of all restaurant, kitchen, and bar related functions to ensure guest satisfaction.

  • Prepare weekly schedules and schedule appropriate staff according to business levels and planned payroll.

  • Assist in maintaining planned bar cost of sales and assist in restaurant planned cost of sales.

  • Hire, train, and manage an effective team of associates, providing feedback on their job responsibilities and alignment to Delaware North programs such as GuestPath, GreenPath, and other service standards.

  • Complete all purchasing in compliance with company programs and policies.

  • Communicate and assist other associates and departments when needed.

  • Provide a safe work environment by following all safety and security policies and procedures.

  • Attend and participate in meetings, committees, and trainings.

  • Research and develop new policies, procedures, menus, and control policies that elevate service standards and accountability of staff.

  • Coordinate menus and alcohol compliance and quality standards, handle guest relations and monitor adherence to quality assurance standards.

  • Other duties as assigned.

Qualifications

  • Minimum of three years' experience in a high volume restaurant and/or catering environment.

  • Strong food knowledge with a variety of menus and previous experience supervising service team members required.

  • Experience effectively leading a team required.

  • Demonstrated commitment to guest service.

  • Ability to communicate through oral and written skills with staff, creating a positive work environment.

  • Ability to manage frequent change.

  • Ability to manage their own time as well as the time of others.

Who We Are

UBS Arena is a $1.5 billion multi-purpose arena under construction in Elmont, New York, next to the Belmont Park race track. The arena will serve as the home of the New York Islanders of the National Hockey League (NHL) and will host around 150 major events annually. It's projected to open for the 2021–22 NHL season,

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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