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Delaware North Host, UBS Arena in Elmont, New York

The Opportunity

Delaware North Sportservice is seeking a friendly and outgoing Host to join our team at UBS Arena in Elmont, New York! As a Host, you will be the first person to welcome and interact with our guests. Located within Belmont Park, UBS Arena is the center for entertainment, music, and home of the New York Islanders. Get in on the action and be part of a dynamic team!

Per city, state, or client mandate, all current and new hires at this location are required to have received an authorized COVID 19 vaccination. You will be asked to confirm this prior to receiving a job offer

Responsibilities

  • Review floor plan and reservation book daily; create a seating chart.

  • Set up the host station according to the checklist.

  • Greet guests and seat them at tables or in waiting areas.

  • Seat guests according to the seating chart, server rotation, and guest preference and provides guests with menus.

  • Maintain control of the seating and wait times.

  • Clean and maintain host station; contribute to the cleanliness of the dining and bar areas.

  • Inspect dining and serving areas to ensure cleanliness and proper setup.

  • Answer any guest questions regarding service, and provide general assistance for guests and employees.

  • Speak with guests to ensure satisfaction with food and service, respond to complaints and notifies management, and thank guests as they are leaving.

  • Answer restaurant telephone line during assigned hours of operation.

Qualifications

  • Minimum of 2 years experience as a Host, or in a customer facing role.

  • Attentive, friendly, and detailed oriented.

  • Ability to maintain a high energy level in a fast-paced environment and manage multiple tasks simultaneously.

  • Capable of performing specified procedures and following instructions.

  • Effective communication skills; ability to communicate with guests and co-workers.

Physical Requirements

  • Able to stand for long periods of time.

  • Ability to maneuver between tables and around corners.

  • Frequent walking, bending, lifting, reaching, and stretching.

  • Ability to lift and carry up to 20 lbs.

  • Available to work nights and weekends between 3:00pm-12:00am.

Who We Are

UBS Arena is a $1.5 billion multi-purpose arena under construction in Elmont, New York, next to the Belmont Park race track. The arena will serve as the home of the New York Islanders of the National Hockey League (NHL) and will host around 150 major events annually. It's projected to open for the 2021–22 NHL season,

At Delaware North, you’ll love where you work, who you work with, and how your day unfolds. Whether it’s in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there’s no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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