Job Information
Randstad US - Melville Customer service representative (temp) in Farmingdale, New York
Randstads largest client in Farmingdale, NY, is hiring a Temporary Customer Service Representative to join their team on a seasonal basis, available until January 2025.
We are looking for a positive and energetic individual with excellent customer service skills and an ability to manage multiple tasks efficiently. In this role, youll handle a high volume of calls, emails, and online chats from customers, providing prompt and professional assistance.
Schedule: This position requires availability for four weekdays, 9 a.m. to 6 p.m., and either Saturday or Sunday from 9 a.m. to 6 p.m.
No prior office experience is necessary, and applicants with experience in retail or food service are encouraged to apply!
If interested, please apply today or send your resume to jenn.eng@randstadusa.com for immediate consideration!
salary: $18 - $19 per hour shift: First work hours: 9 AM - 6 PM education: High School
Responsibilities
Assisting customers in telephone sales and online support through Live Chat and E-Mail Selling extended service protection plans and product installations on selected merchandise Offer excellent customer support for customers who have purchased items on PCRichard.com or at one of our 66 showrooms Review of online orders to provide online fraud protection Tracking and expediting orders on a daily basis Direct customers to product information resources, including those available on the Internet Gain knowledge of current and new products with the ability to communicate their features and benefits to customers Attend product and sales training meetings as requested by sales management
The essential functions of this role include: working weekends
Skills Follow-up Active Listening Telephone Etiquette Interpersonal Sensitivity ERP Adapting to Change CRM Typing Skills Basic Software Skills Basic Computer Skills Customer Service Call Center Support Customer support Customer Relations Client Service Phones Emails Verbal Communication Written Communication
Qualifications Years of experience: 0 years Experience level: Entry Level